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You may be able to get a broken key out of a lock by yourself, depending on the situation. If a portion of the key is still protruding from your lock, try lubricating the keyway and using pliers or even a bobby pin to pull the key out of the hole. If you have jigsaw blades handy, you can also try using those to grab onto the stuck key and pull it out. 

But, if neither option works or you can’t reach the key, your only option is to call a locksmith for help. 

Door locks should be changed roughly every seven years. The average lifespan of a door lock is seven to 10 years, so it’s best to err on the side of caution and change them early, especially if they are showing signs of wear and tear. Examples of deterioration include visible rust and difficulty opening or closing the door. Some locks can work safely beyond 10 years, but it depends on how often they are used and whether they are exposed to damaging environmental conditions like precipitation or extreme temperatures.

Rekeying should be done when employees leave or keys are lost, while replacement may be necessary for outdated or damaged locks.

When the temps drop, sometimes you need to thaw a lock to regain access. Options include warming the key with warm water, applying a de-icing spray, or using a hair dryer on low heat. Avoid using boiling water to prevent damage. To prevent future freezing, consider installing a cover or shield over the lock to keep water and ice out. Remember to be patient and gentle during thawing to avoid damaging the lock or key. If all else fails, consult a professional locksmith.