"I live in Florida an own a rental property in Rochester NY. Needed some one to diagnose a give a estimate to find a kitchen ceiling leak. He had to come twice as Tenant was a no show 1st time, He came again found the source of the leak (a leaky faucet in upstairs Bath). Gave a fair estimate an repaired the ceiling an replaced faucet. Was a great feeling to have a honest an fair price for the work. WILL DEFINITELY USE HIM AGAIN. THANK YOU BRADY"

"Been building houses for 22 years, by far the best flooring company i ever used!"

"Very Well. Everyone at N C Counter Tops were very helpful and they took there time to explain to us what was going to be done. Jennifer who helped us start this process was Extremely helpful in helping us choose the right counter tops for our kitchen. I would highly recommend her and NC counterTops to everyone. Job well done. We love it."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

Absolute Stone Style, LLC, is your one stop shop for all your marble and granite needs. We pride ourselves in going above and beyond for our customers. We take great pride in our work with focus on detail. No project is too big or too small. Give us a call today for your next project!

"Ms. Deborah Carter not only cleaned all of our windows in and out; she cleaned all the carpets, wax and buffed all the wood floors, and when we returned she had even cleaned the garage floors and buffed and wiped down the walls. Outstanding jobs and she was very professional in uniform and great customer service. Highly recommend Debby Do's for future jobs. Overall satisfaction is 100%++ PLEASE Thank Ms. Carter again for us. She worked on her own...while we were away. Very trustworthy!!!"

"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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Hancock Industrial Floor Maintenance is locally owned and operated. We pride ourselves in quality work and great customer service. Please call today for your free estimates.

JMR Granite & Quartz LLC is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have years of hands-on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

With over 10 years of experience in the counter tops and floor systems industry, we are the experts you need to take care of your home or business. We handle everything from installs, repairs, and epoxy floor systems. We will treat your home or business as we would treat our own. Give Kong Concrete Countertops & Epoxy Floor Systems, Inc., a call today and we look forward to working with you!