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"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"Went well, contractor communicated through the whole process, always answered any questions. Very honest. I will be contacting again"

"The roofing & siding were done in a timely manner.  The service Dept was outstanding and answered all questions."

"Mr. Hargrove was extremely prompt and professional when first contacted to make a bid.  His initial evaluation was thorough and his bid well itemized.  There was additional damage found as wood from affected areas were removed, his team reported it immediately and the bid was adjusted accordingly.  Mr. Hargrove was very intentional and deliberate about keeping in constant contact with us and all the monetary adjustments were very reasonable.
 His team was very responsive to questions and observations as the work was being done.  Extra care was also taken to clean up after the work was completed.  Though Mr. Hargrove was very professional in every other way, it would have been easier for us if they accepted major credit cards.  Overall, we would whole-heartedly recommend Hargrove's Home Improvement and we thank Mr. Hargrove and his team for an extremely difficult job well done.
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"It went great roof was torn off and replaced with zero damage to property and zero leaks would definitely hire for any other projects that may come up"

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

"The work was done on a very old home in which the roof had been leaking for quite some time. The ceiling on the inside had started to cave in and was quite a mess.  The longevity of the problem had also caused 3 beams in the roof to rot.  After an initial inspection an estimate was given but upon starting work the depth of the problem became apparent and a new quote was given.  Two of the beams evidently was rotten all the way through.  As I did not live in the area, David sent me pictures of the damage and a new price was agreed upon.  The work went smoothly and I received pictures each step of the way.  David caught the fact that insulation on that area of the house was missing and added it.  No money exchanged hands until there was a walk through of the work done both inside and out.  David was very punctual and showed up as stated. Overall all went smoothly and I believe the price to be fair for the work done.
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"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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"They came and worked hard the entire time they were here. They cleaned up after themselves when the job was done, Very professional and polite crew. I highly recommend them."

Paragon Renovations is based in North Carolina serving Halifax County and Surrounding Areas. We deliver a first-rate, service by performing exceptional quality work that is second to none.\n\nOur employees are trustworthy, punctual, and expertly trained. Some of our core values include integrity, premier service, and customer satisfaction. We pride ourselves on our guaranteed promise to provide the best service to our customers.\n\nOur mission is to always finish first in providing our customers with the highest quality of work in a cost-friendly manner.