"Our experience with Falcone has been FANTASTIC!!!! The office team were great, Nicole, Esmeralda, Sherry and Melissa were the nicest and friendliest people always keeping me informed on all the comings and goings through the entire process and gave me the comfort that they would take care of everything even when things started going downhill because of other rotten wood issues we have (nothing to do with their work). Fred and Ed were wonderful with giving us estimates and explaining what would be going on from the beginning of the process. The first crews, Tommy and Romulus were great installing the piers that support the house to fix the sinking foundation and they save my plants to boot. The second team that came to repair the rotten wood were fantastic; Romulus (again, yea!), John, Josh and, Antonio have worked on the rotten wood at the front of the house and the back. During all this they found other issues we did not know about that was caused by the water leaks. They worked with the office and senior members (Phil and Mat) to access the damage, get it appraised and gave the best, safest and most affordable suggestions possible which gave me a great comfort level it would be taken care of. If not for the entire team a Falcone our issues would have been so overwhelming I’m not sure I could have handled it but they were there to help with recommendations and they have done GREAT work!!! They kept the place as clean as possible during all the renovations, inside and out. I highly, highly recommend anyone using this team/company to do anything they advertise they do. You will have the best work done, the nicest people doing the work and a comfort level in the end all the work is done safely and competently."

"Bobby, Jacob and the rest of the Tar Heel Basement crew were fantastic. They helped us level the floors in a 100 year old farmhouse. Professional, prompt and knew what they were doing. Highly recommend."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

Tar Heel Basement Systems, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across North Carolina. With fully trained technicians, industry-leading products, and nationally backed warranties, Tar Heel Basement Systems is here to restore your foundation or crawlspace.

"I had a number of various home repairs, some of which were rather difficult--malfunctioning kitchen drawer slides, garage door/tracks that were not originally installed correctly several years ago, and a broken iron gate hinge that someone else had attempted to fix previously without success.  These and other repairs were completed efficiently and effectively with expert results.  I am very pleased with their work and my garage door opens/closes better than ever!  James and his assistant were very courteous and I will definitely call them again when in need of home repair or improvement.
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"Appliance Care Specialist were great! The best service provider you have ever sent to my house by far."

"I contacted several contractors about doing the work I needed done. Tony was the only one that stayed in contact with me and completed the job in 2 days Outstanding company to do business with. Very professional and high quality performance. I will use this company again on future projects. Highly recommend this company to anyone wanting home improvements done."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"In September of this year my wife and I bought a home near Cedar Mountain. We had
a few things that we wanted to get done to the house before we moved in. From
Florida we researched contractors as well as through friends in our new
community. I was not prepared for the casual attitude of many of the workmen I
spoke with. Out of all of them, there was only one who showed up and did the
work as promised, Mr. Wade Morris. Despite having to drive and extraordinarily
long way to our home, Wade arrived every morning at 8:30 until the job was
done. I had to return to Florida but I left Wade a key to finish up. When I got
back to NC I was pleased to find the house clean and the work done to a high
standard of professionalism. Little extras, like painting the bedroom
baseboards (which was not part of our agreement) made me appreciate Wade and
Gaye all the more.

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Very well.  I feel so comfortable about the stability of my home.  Jim, the owner of the company, was always looking for the best and most reasonable way to solve a problem.  His crew was hard working and came to work when they said they would (except for the rainy periods of course).  The house was empty so they stayed at my home (so they could be close to the job) and kept very good care of it.

 It was an expensive repair but I believe I could not have found a better crew for the same price. Since I was out of state much of the time, they kept me informed at every step, which is helpful when you can not be there.
I definitely would recommend them for waterproofing but I was most impressed with their ability to do the structural reinforcement."