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Cleaning questions, answered by experts

The costs depend on the number of items, labor, quality of packing material, and whether fragile items require special handling.

Before hiring a cleaning service for your home, it's wise to ask several questions. Find out what services they offer, whether they work alone or with a company, and if they can provide references. It's also important to ask if they conduct background checks on employees. Inquire about their scheduling, availability, and when they can provide an estimate. Confirm if they have insurance, offer a guarantee, and bring their own cleaning supplies and equipment. You should also clarify if you need to be home during the cleaning, what arrangements are necessary for pets, and if there is a written contract. Finally, ask how they set their rates and if they are available for emergencies and what those charges would be.

If you’re hiring someone to clean an empty and tidy house before you move in, there’s little prep work to do. Make sure to discuss your goals with the cleaning service, arrange entry to the house, and communicate any problem areas or special requests. If you’ve already moved into the house, or if it’s messy, it’s best to complete the following tasks before the cleaners arrive:

  • Declutter things like clothes, toys, or cardboard boxes

  • Do the dishes

  • Put fragile items in a safe spot where they can’t be accidentally broken

  • Keep pets away from cleaning areas

Cash is typically preferred for a tip, especially for smaller companies and housecleaners, but many now accept check, credit, or payments through Venmo and Apply Pay. If you’re unsure, check with your cleaning company prior to their first visit in case you need to make a quick trip to the bank.

As a general rule, you should clean your oven at least every three months, though this depends on how often you use it and the amount of residue buildup. A clear sign that your oven needs cleaning is if you notice smoke or a burning smell during use. Many ovens have a self-cleaning cycle, which heats the oven to an extreme temperature. If you use this feature, stay home while it runs and consider ventilating the room, as it can create smoke. For manual cleaning, you can make a paste of baking soda and water or use white vinegar before resorting to harsher, store-bought oven cleaners.

The Rural Hall, NC homeowners’ guide to cleaning & maid servicess

From average costs to expert advice, get all the answers you need to get your job done.