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"Exercise caution when considering Pisgah Roofing & Restoration, particularly for insurance-related repairs. While the quality of their actual work was good, their project management and communication were severely lacking. After a pipe burst caused damage to our home in January 2024, we contracted with Pisgah for repairs. Be aware that they require you to sign an exclusive contract before beginning insurance negotiations. What followed was a 10-month ordeal marked by: -Five months just to finalize the initial estimate, while our home continued to suffer water damage -Multiple unanswered calls and emails -A four-month delay between paying the 50% deposit and work beginning -Incomplete work followed by payment demands -Final repairs completed only after extensive follow-up The construction crews were professional and their workmanship was solid. However, the company's poor communication, disorganization, and apparent lack of urgency made this a frustrating experience. Had we not been bound by contract, we would have sought services elsewhere. Note: I later discovered previous reviews describing similar experiences with extensively delayed work after deposits were paid. Consider this carefully before signing their binding contract. Furthermore the only moments when Pisgah was taking the initiative to reach out to us was when they were owed money. At no other point during the entire project did they make first attempts to call or contact us in anyway. TLDR: communication and project mgmt was abhorrent and basically non-existent. Project took 9 months to finish despite being a small home repair."

"On 3/31/23 we contracted with Surface Bella a company that builds and replaces and repairs Trex decks in Greenville SC to upgrade our current deck to trex laid on the diagonal with a picture frame around it. Total cost $16,230. Downpayment of $8,115. On May 3rd, the deck was completed and the final payment of $8,115 was made. On 5/17/23 Southeastern Underdeck {SEUD] company installed a ceiling under the Trex deck. It leaked from day one. SEUD came out and evaluated the ceiling and the deck. They advised it was a flashing problem that Surface Bella did not take care of when they installed the deck. Ben Smith, SEDU, sent an email to us on July 5th stating "Frankly, I'm surprised they didn't address that as they were redecking, as they were looking right at it." After several texts and emails to Tim Davis at Surface Bella, he replied that they would remove the decking on approximately 15 x 13 ft of the deck and that they did not have the flashing material necessary to fix it but they would then come back after it was fixed and re-install the boards for $1800. My husband, Ted, asked if they would split that cost and Tim Davis in another text replied NO. So Ted who is 77 years old, by himself, removed all the necessary decking boards, put new flashing in, and reinstalled the decking boards during July 25 -27 in mid to high 90-degree weather. Attached is a picture of holes in the flashing (you have to enlarge the picture to see] when Surface Bella had removed all the original decking. The next pictures show, when Ted removed the new decking boards there were holes where their installer just placed deck boards on top of the holes!!!!! We would never recommend Surface Bella to anyone! They do sloppy work and don't stand behind it. Tina and Ted Carmody"

"Went great!! They were very professional and reasonably priced."

"It went well, the door installed the automatic garage door is working and the cracks in the foundation were sealed."

"The job went really well. I’m very satisfied with all of the quality work !! I would recommend Rueda construction to anyone."

"It was a great experience ð"