Get matched with top countertop and backsplash pros in Merritt, NC

"I chose West Shore Home to remodel my shower in master bathroom because of their outstanding customer service, craftsmanship exceeded my expectations and swift turn around time. I have included the before and after photos to see the amazing transformation! Thank you West Shore Home!"

"10 out 10 would highly recommend"

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

"No communication, no show and terrible customer service"

"Owner Ricky Stroup was infinitely patient with us, as after our initial meeting it took us over a year to hire his company to do this work. During that year, we had multiple conversations with him regarding the scope of our project, and he was as willing to contract the scope as to expand it. He wrote several proposals for us, so we could see the financial impacts of our different scope options. Our indecision on scope, and delay in scheduling, never caused any frustration or ill will on his part. Mr. Stroup was helpful, friendly, and patient throughout! His team installed everything in one day, and all who worked on our project were extremely courteous and professional. We have been very impressed with the quality of the work. Working with Gutter Glove of North Carolina was an enjoyable experience, and I recommend this company!"

"Erika at Re-Bath of the Triad persisted and I am glad she did. Because I did relinquish and talk to their representative before I going ahead with the 24 hour "One Day" folks. I needed a complete remodel of my main floor bathroom, and I mean even the flooring. They actually gave me a stunning Full Bathroom remodel for Near the same price the other company was charging for a just a shower. And when Re-Bath of the Triad says, " down to the studs" THEY MEAN IT. I had bought the home in 1998 and it still had the pathetic, aged, bath surround and prior history of 2 failed toilet and sink installs. The dark , stunning flooring, the new vanity sink made of mahogany, the walk-in shower with Brazilian wood seat that folds up or down as needed. The Fixtures are fashionable as a well as dependably functionable. And the One fellow (Chris F.) is the maestro who masterfully handled the entire install. A true artisan /Craftsman. His attention to detail and pride in the job "BEST DONE" ..made me weep with happy tears. The walk-in shower is all a anyone could ever hope for.*The floor was taken down to the original 1905 beams .. and built back beautifully with dark flooring that I had chosen. I could see my cellar underneath. I have seldom been this delighted with an a man-made environment. But this is Everything."

"Our experience with Porch Conversion fell far short of our expectations, both in product and customer service. Product-wise, we were not told, during the sales pitch, that the EZ breeze poly-vinyl would not provide a clear view; I knew vinyl would not be as crystal clear as glass, but the disparity is much more substantial than we could have imagined. I would describe it as a wavy distortion. This is the case with the panels with screens behind them and those without screens (upper transom). Secondly, the sliding panels, which are advertised on their website as ‘fingertip easy’ to slide, have not been our experience in the least. A lot of exertion needs to be applied to get the panels to the juncture to lock them up. That over exertion will not bode well for the product’s longevity and our aging muscles. If we were told that both situations were ‘the norm’, we would never have purchased the large panels. We would have considered going with the smaller vertically sliding panels or with glass. The customer service complaint is twofold - 1) the lack of transparency about the vinyl in the sales phase. At that time, I had emphasized to the saleswoman that the clearest view was our top priority. 2) The warranty gentleman was quick in getting back to us when I first reached out about our concern. After his visit, he said that there was no issue with the vinyl, and that he “could not go to bat for us” with the manufacturer. Subsequently, it took days to hear back from him about the sliding panel issue. Finally, we were told once again, that’s the norm with the larger panels; he also did not offer to send a technician out to see if there was any adjustment that could be made to make the panels slide as advertised. That did not seem like an unrealistic ask after doling out a nice chunk of cash for the system. The sad irony, about Porch Conversion’s warranty service, is that this was the deciding factor for us to choose them over another company, who had received frequent bad reviews about their ineffective warranty service. In the pic, you can see the distorted view through the vinyl panels on the left vs. the much clearer view through the screen on the right."

"Adam did a great job with all installations and repairs required of him. He was knowledgeable, professional and willing to do what ever he was asked to install or repair. Offered different options on how to do each item listed. I was very pleased with his work and wouldn't hesitate recommending Adam's work."