Get matched with top chimney repair specialists in Halifax, NC

"The experience was wonderful; Juan, the lead technician, explained the entire job before carrying it out, and we were very pleased with the result. I also received excellent service at the office. I would always recommend a Shamrock fireplace."

"My home has a chimney that was unsafe to use (cracked masonry liner). I dreaded the time and cost of a tear down and replacement. I contacted "Shamrock Chimney" and scheduled an appointment with their lead technician "Tony". He suggested a less costly and safer alternative (steel liner and a resealing of the outer brickwork. The work was performed over a two-day period. I am fully satisfied with the results. One thing I really apricate is the communication during the project. The "front office" would let me know by either phone or email when the project would start, and then Tony and would give me updates. All and all the whole process went smoothly. Also, this was my first time with "Angi", I hope to use their services again in the future."

We have a single mission: Complete Customer Satisfaction! We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience.\nYou will find us to be competitively priced with close attention to the details.\nOur reputation is based on service, safety, and quality, regardless of how large or small the job.\nWe look forward to building a lasting relationship and guarantee your satisfaction!\n

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"David Logue (METAL WORKS & IMPROVEMENTS, INC.) is the kind of contractor I like to have doing work for me:  He came to our initial appointment on time.  His presentation of his company and its services was impressive and professional.  His quote was prompt and clear.  When we asked for changes of product in the quote, his response was almost immediate.  His was not the lowest of the four quotes we got.  But his was the lowest responsible quote.  His crew arrived when they said they would.  They left a clean workplace every night.  They were particularly careful around our very large pond area next to the back of the house so that no roofing materials fell into it. Their roof installation for us was near perfect.  The one item on our punch list was promptly corrected.  We received written guarantees within a week of work being finished.  He can be proud of the job his company did for us.  We are.
Bernard and Carla Helm

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"Joe and his team were a pleasure to work with.  
We had kind of an unusual project, but they jumped right in and handled it beautifully.  The project was set back by problems on the supply end (not the fault of Brick Solutions, but rather of Lowe's, who sold us a broken window) and Joe took it in stride.  He just moved us around in his schedule and everything worked.  (We were able to be somewhat flexible, which helped.)
When problems came up (again, with Lowe's), he returned text messages within minutes and gave me the confidence to move ahead in his absence.  
As the project progressed, we asked Joe to do other related tasks (like our steps and eaves), which he was happy to do at a very fair price.
The only drawback was that Joe & Co. don't  do any interior work, so we had to hire other contractors to finish this rather large project.  Not a big deal, but we would've been perfectly happy to hire Brick Solutions to do everything!


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"Ken did a great job repairing our gas logs. My only issue was that he can be difficult to contact as his voicemail mailbox is always full so I had to text him."

"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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With 15 years experience in the business, I pride myself on my professionalism, as well as my ability to complete each project to the homeowner's satisfaction. I handle appliance repair in Tarboro and the surrounding areas. Call today!

At True Form we specialize in Deck builds, Concrete & Masonry, and all exterior phases of residential construction.