
Serving Fair Bluff, NC and surrounding areas
Free estimates
Emergency services offered
Credit card accepted
"Trying to get the scheduling of the work was not easy due to the company being over booked. I left several messages and my phone call was never returned. I finally was able to have an appointment scheduled and the gentleman was late because he was lost (which is understandable) but no one called me to advise me of the mishap or to let me know he would be late. Once we decided on what was going to be done, he spent the day taking the tiles up. We had to reschedule him to come out to put the tiles down. In speaking with his "boss", he was telling me the extra charges that would take place and explained to me that most customers purchase their own tile, even though the deal includes the tile. He informed me that they don't make any money off these big deals and that it's just their way of getting their foot in the door, which I think was unprofessional. I took the following Monday off for the work to be done and two guys show up with no material or supplies but inform me that the guy that was suppose to do the work called off for the day. I continously called the 302 # listed on this site to no avail. The guys had to leave because they had no tile and wasn't aware that there was a radiator, when the gentleman who was there should have noted that. I was called by another gentleman who was very nice and very professional and he asked me to have the guys come back the next day and they would waive my additional fees. I had an appointment the following morning but was home by noon. The men arrived at noon and finished the job that day. The tile looks nice and they were very nice. They took measurements to replace my tile in my kitchen and to put molding in my living and dining room and never sent me an estimate. They did leave footprints throughout my living room and steps...but overall I am pleased with the tile.
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