Get matched with top driveway gate pros in Clemmons, NC

"They worked hard to get the fence done right. When I told them the need to out in a gate where they had not, then they went ahead and got it done."

I’m Cameron Burns and I own Burns Fencing and Home Improvement. We offer a variety of work from installations to repairs. We also build and repair decks. No job is to big or to small. We would love to take on any task you have to offer.

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We provide quality Deck and screen room services . If you need a face lift for your present Deck or you want to tear it down and start all over we can make your Back yard a Happy space!!

"it went great. it was located in a difficult location at the back of the house. the design was perfect. the work was excellent. we had him do addition things--driveway, steps up a hill, patio off the bedroom, accessible access to front door. all was done very well"

"Mr. Beeler and his crew were a pleasure to work with.  This is a simple operation but they have the knowledge and skill to do any type of concrete job.  As with many smaller local operations, this was a very casual engagement, mostly through txt messages and email (there was no formal contract but that did not bother me at all as we had txt records of the conversation).  This was a small job but it ended up being a bit more than what I thought it would be. Having said that, this was considered to be a relatively small job and I had a bit of runaround from other contractors and couldn't even get to have somebody come look at it.  Mr Beeler came, looked and promptly told me what needed to be done.  Once the first part of the job was done, it was unfortunately not looking very good. I called Mr Beeler and he came and looked at it and was upset and extremely apologetic (he had another member of the crew work on it and told me they had to use a lesser grade of concrete because they couldn't put the right equipment through my narrow driveway).  In the end, he made it right and offered to pave over it with whatever I wanted, at no extra cost. We chose thin brick pavers and they came within the week and installed them. While the crew was there, they did some other extra things without charging anything. For instance, they removed an old metal fence (we are selling the house and had a list of things to do) and took it away. They also fixed some minor cracks on the brick outside the house. Overall based on my experience, I would use Mr. Beeler again for other concrete repair jobs."

"I am a retired Army Officer of 31 years. I know what I want and expect individuals to be their best. From the beginning Thomas and Tiffany took charge of my Security Gate on my farm and brought it up to my requests. They were professional and stayed on the project to my satisfaction. I highly recommend them for any project. They can be trusted on any project. They will do you right. Thank you guys."

"I contacted three different providers to give quotes on adding a 12'x16' deck extension to the existing deck. This would be about 1.5 feet off the ground and covering an existing concrete slab. Craftsman contacted me and scheduled Kevin H. to come out to perform the estimate and he did so on 08-Jun-2015. Kevin's demeanor was professional and he seemed knowledgeable and focused on providing what I wanted. We received the estimate from him 3 days later for $3300-$4000 labor and $750 materials. We were told at that time that scheduling was 1-2 weeks out. While Craftsman was the highest bid, we decided to go with them because they seemed knowledgeable and slightly more "polished" than the other potential contractors, and one of the important factors for us was that they could start work in 1-2 weeks as we were eager to get the deck finished so we could do some other projects around the deck. 
On 14-Jun-2015 we sent the email accepting the proposal and on 15-Jun-2015 Kevin confirmed receipt and stated Laura would send over the contract to sign and schedule us. He re-affirmed that we were 1-2 weeks out on the schedule. Later that day, I received a follow-up email from Kevin informing me that the engineering plan they would work from is my responsibility and provided me with the name of an engineer and told me I will pay the engineer directly. This was the first time that I was told I had to separately contract, schedule, and pay for additional services outside of the bid. I was told at this time we would hold off on the contract until the engineer came out and provided a more concrete plan so the contract could be more accurate. I was assured at that time that we would keep our place in schedule so we didn't go to the end of the line. We weren't happy with this development but moved forward. 
I contacted the engineer (which I am not sure that was needed for such a small deck project) and he agreed to come to the house and meet me on 16-Jun-2015. He arrived on time and gathered the information for the engineer plan. He indicated that the plan would be to me on 18-Jun-2015. When I didn't receive it by 22-Jun-2015 I contacted him and he said he was finishing it up and would send that day. I later that day received an invoice and was told that I couldn't have the sealed plan until I paid the invoice. I paid the $210 and on 23-Jun-2015 finally had an engineer plan which was shared with Kevin. 
Finally on 01-Jul-2015 I received a contract to sign. The contract included $3,358 in labor and an estimated materials of $850 (a minor increase of $100, but certainly acceptable as the first was done without the engineering plan). It is worth noting that one of the reasons I went with this highest bid was because of their scheduling estimates which were to begin work within 1-2 weeks. At this point we are at 2 weeks + 2 days.
Kevin confirmed some information and informed me that he would order materials and have them delivered to the house and that work would begin on Wednesday, 08-Jul-2015. I scheduled to be home from work that day. On Tuesday I was informed that they were running long on another job and wouldn't start until Thursday. On Wednesday I was informed that the materials couldn't be delivered until Friday, so work wouldn't begin until Monday, 13-Jul-2015. We are now beginning work 2 days shy of 4 weeks after accepting the bid, nearly double the time we were told when we chose them over the others.
On 13-Jul-2015, two sub-contractors arrived to begin work, Mike and Steve. They worked through the day and realized they needed a few more materials than were ordered. They came back and worked the next two days and we had the basic work complete. They had another job to do on Thursday, which was fine and then worked again on Friday and ordered more composite as there wasn't enough to complete. They worked again on Monday for a bit and then came back on Tuesday once additional trim was received. The composite was completed on Wednesday morning. 
At some point about half way through the work, I was informed that the materials were going to cost more than estimated. It wasn't a 20% overrun like I would expect. The materials were completely mis-estimated and instead of the $850 that was in the contract, materials were going to run over $2000. At first it was presented to me as though I misread the contract and that these costs were in there, just not spelled out as clearly as they should have been. When I stated this wasn't so and asked that I be shown where in the contract, it was acquiesced that Kevin had simply "messed up" in creating the initial estimate. He stated that this was only the second deck he had done an estimate for, which was a surprise given that during the bid process we were led to believe there was decades of experience going into this process. 
So, on 22-Jul-2015, we had a finished extension to our deck. The final bill was $5663.00, which included $2175 in materials vs. the $850 we agreed to when we signed the contract. We paid Kevin and the transaction was complete. It was another 5 days before the 'bagster' service picked up the bag on our lawn that had all the trash and scrap materials. An unfortunate note on this is that instead of putting this bag on the driveway, where there was ample space to do so, they put it on the grass. several weeks of that bag on grass ended up that my front yard now has a 5'x8' spot of "dead" in the middle of it. That was poor planning on the part of whomever decided that would be where that bag was placed (picture of the dead spot below as well).
I thing or two that I want to note on this review. I tried to give an honest account of how it went. It isn't an indictment of the people involved. Kevin was extremely nice and professional and he was apologetic for the errors in estimating the materials and the delays. Mike and Steve, the guys doing the actual work, were outstanding, professional and did a GREAT job on the deck. We couldn't be happier with the final product (pictures below).
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"The quality of the work was excellent. It was the way the site was left that bothered me. My wife and I were not home while the work was being done. A patio table had to be moved - it was never replaced before they left. An empty pack of cigarettes was left in the driveway and several cigarette butts were found on the ground."

"Terrific job! They were able to do the work within a week and were done in a day. Driveway looks great"