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"Our backyard had a large uphill slope, rendering most of it unusable. Additionally, there were drainage problems and a lack of privacy. All of these prevented us from enjoying our yard. Gardens of the Carolinas was the most responsive when we initiated initial inquiries, which continued throughout our project. John and his team were fantastic to work with for our backyard project. The team listened to our concerns and provided an extensive long-term vision for rectifying them and making them an area we’d enjoy moving forward. Based on our immediate needs, we decided to take a phased approach by adding a timber retention wall, a stone wall with lighting, and privacy trees. They also tapped into our existing drainage solution and made it more efficient. I view this as providing us with a canvas for future projects. We are very pleased with their work and will be a repeat customer for future phases of their initial plan. To summarize our experience with Gardens of the Carolinas: Patience: We made multiple edits to find a solution within budget. John and the team always understood and respected our concerns, ensuring we were comfortable with the decisions. Thoroughness: I was provided multiple options and pros/cons for every question. This reiterated their experience and gave me confidence that we were making a sound investment. Seamless: their team handled everything for us, including permitting, assistance with HOA, and more, in addition to the work completed. Professionalism: The crew performing the work respected concerns around noise and ensured a clean and tidy work environment. When the project was completed, they ensured the streets, sidewalks, and backyard were all in a great place, demonstrating their unwavering dedication to customer service."

"More Like Eastern 1/3 of your lawn Maintenance! I watched my service provider on Ring cameras perform service on 3,600 square feet and ignore the front and side lawns, 6,200 square feet. But my bill reflected 10,000 square feet of service. When I called to question this, they didn't seem to care and I canceled my account. Then I got a p*****-off call from the guy who serviced my lawn (which I did not request), trying to justify the lack of work done on my property. I am still waiting on a call from the 'office manager' about making this right, but I doubt that will come. Attached is an image from the untreated portion of the property, that was nice green grass a year ago (and 1,500 bucks ago) and now it's not doing so well, I wonder what it would have looked like had it been properly serviced!!!"

"Vert Life did a wonderful job on my front yard landscaping. The owner was very knowledgeable in recommending new plants and river rocks to enhance the appearance of my front lawn. I am very happy with the results!"

"This was a huge job, and they got out there and HUSTLED. Overall I think they did a terrific job. There were some things I wished they hadn't done, but they were VERY minor, and like I said, it was a HUGE job. The acre lot was ALL WEEDS. Well, pretty much. They did GREAT! I will definitely be hiring them again."

"Very good job. On time and easy to communicate with."

"Great work"

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"9 professionalced."

"Rick Randall and Pinehurst Turf Pros provided excellent service and communication throughout our project."