Get matched with top water and smoke damage repair specialists in Bryson City, NC

"Restorations Pro came quickly to dry out and assess our water damage. When I say they went above and beyond in every aspect of our repairs, I mean above and beyond. While dealing with the repairs, our family had some health issues and they were patient and worked with us. They were gracious and helped with each and every step. They honestly treated us like family...but knowing these folks, I can't imagine that they don't treat everyone like family! You will not be sorry you used Restorations Pro for any need you have! Ms. Jennifer went out of her way to make sure we had every paper signed, every detail arranged, every piece finished...honestly better than before the leak happen! David Atkins and his crew are professionals! They care about people and families! There's just something special about these folks!"

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"They have a 10 year warranty. They really give a nice presentation and they give you a folder to keep your information. Very professional."

"There are good companies to work with and then there are great. This company is better than great. Everyone we interacted with here were polite, professional and knowledgeable. The job not only got done exactly as they said it would, but even finished early. Their communication throughout the project was phenomenal and they answered every single question we had. They even took time to discuss stain colors and stopped what they were working on to help me decide. From start to finish they are by far one of the best, if not the best, contract company I’ve ever worked with. As an added bonus, we had to work through insurance and when we told the insurance company we found a flooring company we wanted to work with, they didn’t even flinch. Even the insurance company knows what a great reputation this company has and agreed to work with them. Highly recommend to anyone for anything floor related. Our floors look great!"

"Very responsive to come out ainitially and access damage and get fixed as all was paid for by insurance. They also agreed to installing a skylight where the tree came thru (there was not a skylight before). It was installed well and has never leaked. That's all the good news I have folks. HOWEVER we had 'total replacement to original status' insurance coverage and first go around all they were going to do was patch damaged areas of roof. matching tiles "as best they can". After much bickering back and forth, they finally replaced entire roof. 3 times. yes, three times as the first 2 times work was substandard- and eaked. They did not overlap roof tiles and did not flash properly. When insurance overseer finally agreed to redo entire roof to "original" with a 30 year guarantee, she was subsequently fired by the insurance company after the job was done. Inside the house, the subcontractor they hired to fix our wall and ceiling was horrendous. "Johnny" from Mississippi put up a wall that was not linear -nit bowed. He said our house was crooked and he could not fix that. There was a good 2 feet crawl space between inside wall and outside house. We insisted he redo it (multiple times.) till he got it straight, finally, He said "the wife" was being too fussy. Then he replaced smooth ceiling with a popcorn ceiling because he said he couldn't fix the drywall plaster lines...now we have the task of taking off the popcorn, replacing the drywall ceiling, and replastering correctly. . We grew weary of him and decided not to have him redo. As for coming "on time", well, we learned that "on time" is a relative term...seems to mean just showing up sometime in the morning. Bottom line: Don't let your insurance company bully you into using this company and certainly do NOT hire them on your own."

"ServPro was very professional and sympathetic to the situation. They came out on time, with a full crew, and removed everything from the room, wall and floor and performed remediation right away, cleaning up all the mess before they left."

"Reliable Claims Adjusting provided invaluable assistance, ensuring that our insurance provider paid an appropriate amount based on our policy and the loss we had experienced. When we first filed our claim with the insurance company they tried to deny it completely, which was really frightening. Andrew with Reliable Claims Adjusting explained the whole process of working with a public adjuster, and ultimately was able to secure funds that should cover all of our needed repairs. We are incredibly grateful!"

"Perfect Coats was the PERFECT company to go with! Their price was competitive and the results were beyond my expectations! I knew when they were coming or if they were delayed. They power washed, they repaired (even declined an area that I thought was rotten but wasn't), they painted, they cleaned up, the crew chief took me on a tour to make sure everything was perfect - it was!"