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"This company is the epitome of excellence. I hired JES to install engineered push piers for our slab. Prior to the work being done our entire upstairs would squeak, no matter how softly you’d step. After they completed, the squeaky floor subsided by 80/90%! Which is so amazing, and I didn’t even think it would fix as much as it did. We also had them use polyurethane foam to stabilize additional areas of our slab and driveway! The driveway wasn’t bad, but there’s a noticeable improvement. Where me and my husband were really impressed was by the production crew. They were extremely buttoned up, timely, and extremely considerate. They even managed to allow my kids to nap without disturbing them! How they did that is beyond me. When they got up though, they started the “jacking” process. My oldest son (6) and I were giggling at the noises it made, and the crew laughed along with him. The crew leaders- Greg Shock and Luis Carranza communicated through every step of the process and insured that we were 100% satisfied with the project prior to even asking for a final payment. That alone made me feel secure about my decision to have JES do this work. When it comes to home services, this company is truly a class act and a clear level above other companies in their field. They offer full solutions without adding on a ton of extras to pad the cost. I was informed of the importance of drainage around our slab, and it was explained to me with such grace and patience. I am not well versed in this field ha! Not only was excellent work done, but it is also warrantied for life! JES will be the only contractor I call going forward for my foundation needs. I mean that honestly!"

"Communication was great. The house is tall and on a hill. We talked to 3 different companies about doing the work. One company chose not to do it because the house is tall and sits on a hill. Of the other two companies, Total Construction had the best estimate and the people were so nice. I'm so glad they came out to do the work. Each day they cleaned up behind themselves and made it easy for my family to live in the home even though the work was being done. Everything looks so nice now. I know some of my neighbors will be using this company now because they loved watching the work & the outcome!! Great Company!!! Highly recommended!!"

"Our crawlspace was encapsulated in June and almost immediately had issues with leaking. They had to come back twice to fix the leaks in the hatch and fix the substandard job that was done in terminating the condensate pump drain. In addition, we have had more leaks in the past several months that were addressed by them resealing. The most recent time they came out to fix a leak, the service technician did not actually fix anything, but rather told us we needed a sump pump and left it at that. About three months in, a horrid smell developed in the house from the crawlspace. At first, the team lead came in and said it was the worst crawlspace he'd ever smelled and suggested it was due to rats. That same day we had Terminex come out, and they ended up getting on the phone with the service manager to tell her there was no possible way it was rats. Her solution? Try a dehumidifier. Unsurprisingly, in the winter, when stack effect is most prominent, it did not address the issue (the provided dehumidifier with charcoal filter does not run when humidity levels are low)./'][ From doing my own research, it seems that this is soil gasses which can be fixed with a mitigation system/ventilation system and a sump pump. We would be happy to work with the service manager to move forward with some of the options, but she has proven to be unwilling to work with us because "we have already given them a free dehumidifier," as relayed by the service technician when he was on site. Other issues have included: rim joists unsealed and uninsulated, mold being "treated" but left hanging on the joists and not cleaned off, and electrical and plumbing points left unsealed which contributed to the smell during the cold weather due to stack effect. Over the last few months when contacting the service manager, she has grown increasingly shorter in her temperament with us or ignores communication altogether. This company does not care that we are still experiencing problems with the encapsulation system. At this point, we are completely at a loss for how to continue as this has dragged on for months. Based on responses we have received from them and the length of time it takes for them to come onsite we have lost confidence in their ability to resolve our issues. To anyone considering using them for an encapsulation, we would recommend using a different company."