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"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Online repair. He has helped me in the past and I cannot say enough nice things about him. The next day I had a tiny issue and he responded immediately. Thorough. Thank you!"

"They obviously don’t have confidence in their work to only give out a year warranty. My shower started leaking again after they “fixed” it. Now they don’t want to come back and do it the right way. 0/5 will not recommend."

"It gives me great pleasure to provide a honest, thorough, and up to date review for everyone to see. A Local Factory Certified/Trained Roofing Contractor is Paramount and that’s exactly what we received from Strong Roofing. I contacted Strong Roofing and was immediately offered a meeting time at my convenience which was first thing the next morning. Mr. Jose “Sarge” Alonso showed up on time explaining the services, products offered, warranties, estimated time lines to be expected, product samples and colors, a step by step process to be expected, etc. Upon my request, I was immediately provided a written contract which was priced very comparable to other solicited companies. It was very obvious at that time that I was dealing with a experienced and knowledgeable representative from a reliable company with a long history of satisfied customers. All my questions and concerns were addressed in a knowledgeable and professional manner. I received several locations of roofing jobs that were done in the recent past for our review which was the only time this was offered to me during my search for roof installers. Strong Roofing is and was Amazing from initial contact to job completion. Mr. Burt, the owner, showed up at my home the morning the job started and introduced himself at which time he thanked me for selecting Strong Roofing and assured me that it will be done correctly the first time. This personal interest and dialogue “DOES NOT” happen very often in today’s business world. His visit ended with a firm handshake and his personal commitment to validate the companies workmanship and quality of Owens Corning products with a future written Guarantee/Warranty upon job completion. - A site Supervisor was on station the entire time the old roof was being removed until the new roof install was complete to include the verification of cleanup. - All employees were professional and displayed a “Can-do” attitude. - During the job, photos were taken each step of the process to validate contract compliance and quality of work. Overhead photos were provided to me at job completion which verified to me the quality and neatness of the job. - Our yard was cleaner when the job was finished than it was before the job actually was started. I was offered another magnetic sweep of our yard for possible nails at anytime, just need to call and they will arrive. - I was totally shocked when Jose offered a Follow-up site visit within a week or so or anytime in the future to do a physical overview and ensure that we are still 100% satisfied with the overall quality and workmanship of the new roof installation. This type of Quality Assurance is rare and certainly speaks highly of Strongs continued commitment to customer satisfaction and relationships with their valued customers in our region. - I didn’t have to up front funds in advance and there was no rush for final payment upon completion, this speaks highly of a solvent company that puts the customers needs and desires first, not the dollar. - I was surprised when I was told that courtesy site visits will occur after major storms and hurricanes pass to assist families in anyway to reduce further possible damages to property. I was told to contact the company at anytime in the future should something occur or we have any type of issue or questions at all. - Upon job completion I was personally provided copies of all related documents to include business cards, my contract, and in a packet the Owens Corning System Warranty including the Warranty Registration number. A overview of what is included and expected should the Warranted needs to be addressed in the future. - I can not say enough positive things about Strong Roofing. As a former Military Aviation Quality Inspector and Aviator, I know what Quality and workmanship entails to include the necessary attention to detail involvement that is necessary and is expected. Strong Roofing meets and exceeds expectations across the board. - The aforementioned statements I offered during my review were given to provide a “Holistic” overview from initial dialogue to job completion which I felt compelled to share. After all, a Quality Roof installation and proven products protects our investment and families. Why not do it right the first time with a Great Company with a long history of quality work and personal relationships who are and will remain local. - We highly recommend Strong Roofing who is a Preferred Contractor to anyone wanting a Honest, Reputable, Local, and Reasonably priced roof installer who place the Customers needs and desires first with a No-Pressure Approach. - GREAT JOB THAT EXCEEDED OUR EXPECTATIONS! A HUGE THANK YOU AND SHOUT OUT WHICH IS WARRANTED GOES TO MR. BURT, “SARGE ALONSO”, HIS FATHER, MR. ALONSO, AND THE ENTIRE STRONG ROOFING INSTALLERS AND TEAM. THANKS FOR A JOB WELL DONE GENTLEMEN!"

"From the estimate to job completion everything was professional and on time. LHS left my house as clean as they found it. I’ve already noticed a drop in humidity and my Air conditioners are cycling off more often. I placed a thermometer in my attic and there’s close to a 40 degree difference between before and after the spray foam insulation. Job well done."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"