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    Average homeowner rating
  • Verified reviews icon27
    Verified pool and spa services reviews

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Avatar for PRESTIGE POOLS

PRESTIGE POOLS

3.69(
16
)
Approved Pro

PRESTIGE POOLS

3.69(
16
)
Approved Pro
65 local quotes requested
40 years of experience

*** WE DO NOT BUILD, SELL OR SERVICE ABOVE GROUND POOLS. In-Ground Pools Only *** Prestige Pools & Spas is St. Louis’ number one award-winning pool and hot tub company. We have served St. Louis and its surrounding communities proudly for over 40 years. We specialize in vinyl liner pools by Latham, fiberglass pools by Trilogy, and gunite in ground pool construction. We also offer a variety of premier hot tub and swim spas.We have an A+ BBB rating. We are a year round full service and In-ground pool and spa installation company. We have a full time staff for both service and showroom. WE DO NOT BUILD, SELL OR SERVICE ABOVE GROUND POOLS.

"Horrible! Prestige pools promised the world when selling us the pool and fell short at every turn. I own a home renovation company so know the game. Signed contract because they promised it would be built before the winter. Mid June after many calls they finally started. They worked a day here....a day there....never letting us know when or why . I made many calls asking when the guys would build because of what was promised and I needed to get more concrete done around the pool once they were done. Secretary every time was like talking to a recording, saying the same bull they tell everyone on why pool wasn’t done. I ended up hiring my own crew to backfill ditch in yard and grade yard that had huge piles of dirt for months left . They left a massive pile of gravel in middle of yard no where close to pool for me to get rid of. My pump pipes leaning so bad I have to re do. Concrete around the pool is undermined all over . Left concrete dust in pool and made us vacuum up. Cracks in concrete, tape , caution tape, and trash left all over the place. No matter how many calls I make they never show to finish. They take half the money on start, almost half half way through, and never show up to finish. They take as many jobs as they can to sell and once they get money you will wait forever to get started and they will put you on the back burner to finish if they even do. Worse experience ever. If I ran my business like prestige I wouldn’t have a business"

Wade M on August 2018

*** WE DO NOT BUILD, SELL OR SERVICE ABOVE GROUND POOLS. In-Ground Pools Only *** Prestige Pools & Spas is St. Louis’ number one award-winning pool and hot tub company. We have served St. Louis and its surrounding communities proudly for over 40 years. We specialize in vinyl liner pools by Latham, fiberglass pools by Trilogy, and gunite in ground pool construction. We also offer a variety of premier hot tub and swim spas.We have an A+ BBB rating. We are a year round full service and In-ground pool and spa installation company. We have a full time staff for both service and showroom. WE DO NOT BUILD, SELL OR SERVICE ABOVE GROUND POOLS.

"Horrible! Prestige pools promised the world when selling us the pool and fell short at every turn. I own a home renovation company so know the game. Signed contract because they promised it would be built before the winter. Mid June after many calls they finally started. They worked a day here....a day there....never letting us know when or why . I made many calls asking when the guys would build because of what was promised and I needed to get more concrete done around the pool once they were done. Secretary every time was like talking to a recording, saying the same bull they tell everyone on why pool wasn’t done. I ended up hiring my own crew to backfill ditch in yard and grade yard that had huge piles of dirt for months left . They left a massive pile of gravel in middle of yard no where close to pool for me to get rid of. My pump pipes leaning so bad I have to re do. Concrete around the pool is undermined all over . Left concrete dust in pool and made us vacuum up. Cracks in concrete, tape , caution tape, and trash left all over the place. No matter how many calls I make they never show to finish. They take half the money on start, almost half half way through, and never show up to finish. They take as many jobs as they can to sell and once they get money you will wait forever to get started and they will put you on the back burner to finish if they even do. Worse experience ever. If I ran my business like prestige I wouldn’t have a business"

Wade M on August 2018


Avatar for Earth Accents Tile & Masonry LLC

Earth Accents Tile & Masonry LLC

No reviews yet

Earth Accents Tile & Masonry LLC

No reviews yet
5 years of experience

Earth Accents is a family owned and operated team of tile setters with experience across the Midwest. With a focus on pools and outdoor living. We work with builders on new construction as well as individuals looking to remodel an already existing outdoor space. Custom tile, mosaics, glass, stone, porcelain, ceramic, float coats, waterproofing, costume masonry services and stone fabrication. Specialty in high-end pool tile, coping, and other outdoor patio accents.

Earth Accents is a family owned and operated team of tile setters with experience across the Midwest. With a focus on pools and outdoor living. We work with builders on new construction as well as individuals looking to remodel an already existing outdoor space. Custom tile, mosaics, glass, stone, porcelain, ceramic, float coats, waterproofing, costume masonry services and stone fabrication. Specialty in high-end pool tile, coping, and other outdoor patio accents.


Avatar for Heartland Payroll & HR Solutions

Heartland Payroll & HR Solutions

No reviews yet

Heartland Payroll & HR Solutions

No reviews yet

Employee Management that focuses on unrealized tax credits, cash flow and compliance. Whether you are looking for a simple payroll solution or a complete hire to retire workforce management solution, myself and Heartland are here to help. Applicant Tracking, Electronic Onboarding, e-Verify, Scheduling, Timekeeping, Accrual Tracking, Payroll Processing, HR Administration. Video: https://www.youtube.com/watch?v=yvDotpAluqc

Employee Management that focuses on unrealized tax credits, cash flow and compliance. Whether you are looking for a simple payroll solution or a complete hire to retire workforce management solution, myself and Heartland are here to help. Applicant Tracking, Electronic Onboarding, e-Verify, Scheduling, Timekeeping, Accrual Tracking, Payroll Processing, HR Administration. Video: https://www.youtube.com/watch?v=yvDotpAluqc




Avatar for I Gotta Guy Home Services & Contracting

I Gotta Guy Home Services & Contracting

No reviews yet

I Gotta Guy Home Services & Contracting

No reviews yet
9 years of experience

I GOTTA GUY™, is your one-stop home improvement, remodeling, repair and contracting team! Whether your house is in need of updating, you're finally finishing the basement or a pipe in the bathroom has started to leak- we take care of all your home's needs! Because our skilled and experienced team of professionals have all the resources and knowledge to complete the job, you'll only need to make one call! Our mission is to take the stress and hassle out of your home improvement projects. When you call I GOTTA GUY™, you can rest assured you'll receive a wonderful experience and the highest quality of service.

I GOTTA GUY™, is your one-stop home improvement, remodeling, repair and contracting team! Whether your house is in need of updating, you're finally finishing the basement or a pipe in the bathroom has started to leak- we take care of all your home's needs! Because our skilled and experienced team of professionals have all the resources and knowledge to complete the job, you'll only need to make one call! Our mission is to take the stress and hassle out of your home improvement projects. When you call I GOTTA GUY™, you can rest assured you'll receive a wonderful experience and the highest quality of service.



Backyard Dreams

3.00(
2
)

Backyard Dreams

3.00(
2
)
23 years of experience

Backyard Dreams is your one stop shop for resort style living in your own backyard We pride ourselves in our customer service and we take the time to make every customers backyard dream a reality.

"I purchased a swimming pool from this company and paid half of the total price in a deposit of $4800 using my credit card. They strongly encourage you to use pay with a check and charge a 3 percent transaction fee for a credit card. After reading all of their negative reviews and BBB complaints, I felt that it was worth 3 percent to have the peace of mind that a credit card allows. At no time and no where on my receipt did it say I could not cancel and get a FULL refund. A week later they called me & told me that the pool I paid the deposit for was not available and they didn't know if it ever would be. They also wanted to have me switch to a different pool that was "significantly more expense at no extra cost to me" but couldn't provide me with any details of the pool so that I could check to see if it was legitimate. I requested a refund of my deposit because they could not provide what they had sold me. When I went in to pick up the receipt for the refund, I was informed that I would be charged a $144 transaction fee because I used my credit card. I refused and came home and called my credit card company and they advised that there is no transaction fee when a refund is issued. There are very limited options locally for pool companies, but PLEASE read the reviews on Yelp and elsewhere and the BBB complaints before you give these people any business, most read the same as mine."

Vicki M on April 2023

Backyard Dreams is your one stop shop for resort style living in your own backyard We pride ourselves in our customer service and we take the time to make every customers backyard dream a reality.

"I purchased a swimming pool from this company and paid half of the total price in a deposit of $4800 using my credit card. They strongly encourage you to use pay with a check and charge a 3 percent transaction fee for a credit card. After reading all of their negative reviews and BBB complaints, I felt that it was worth 3 percent to have the peace of mind that a credit card allows. At no time and no where on my receipt did it say I could not cancel and get a FULL refund. A week later they called me & told me that the pool I paid the deposit for was not available and they didn't know if it ever would be. They also wanted to have me switch to a different pool that was "significantly more expense at no extra cost to me" but couldn't provide me with any details of the pool so that I could check to see if it was legitimate. I requested a refund of my deposit because they could not provide what they had sold me. When I went in to pick up the receipt for the refund, I was informed that I would be charged a $144 transaction fee because I used my credit card. I refused and came home and called my credit card company and they advised that there is no transaction fee when a refund is issued. There are very limited options locally for pool companies, but PLEASE read the reviews on Yelp and elsewhere and the BBB complaints before you give these people any business, most read the same as mine."

Vicki M on April 2023



Savannah Pools

No reviews yet

Savannah Pools

No reviews yet
25 years of experience

Savannah Pools is a full service swimming pool maintenance and pool cleaning company serving the entire St Louis region. We provide clients with a full range of swimming pool services including pool cleaning, maintenance, renovation, and repairs. Our expert staff boasts over 50 years of combined service in the swimming pool industry. At Savannah Pools, we offer the high quality pool maintenance services and pool supply equipment you need for your St Louis swimming pool. Whether you are looking to renovate and repair a pool that has been left neglected, or you need a year-round pool maintenance package, we are the St Louis swimming pool company to meet your needs. Savannah Pools has the experience, knowledge, and attention to detail to help you create and maintain your backyard oasis.

Savannah Pools is a full service swimming pool maintenance and pool cleaning company serving the entire St Louis region. We provide clients with a full range of swimming pool services including pool cleaning, maintenance, renovation, and repairs. Our expert staff boasts over 50 years of combined service in the swimming pool industry. At Savannah Pools, we offer the high quality pool maintenance services and pool supply equipment you need for your St Louis swimming pool. Whether you are looking to renovate and repair a pool that has been left neglected, or you need a year-round pool maintenance package, we are the St Louis swimming pool company to meet your needs. Savannah Pools has the experience, knowledge, and attention to detail to help you create and maintain your backyard oasis.

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Pool and Spa Servicing questions, answered by experts

Algae-related green hot tub water is generally safe to use, as algae aren't usually harmful to your health. However, if the conditions in the hot tub are hospitable to algae growth, they may also be hospitable to the growth of other types of microorganisms, including Pseudomonas aeruginosa, bacteria that can cause hot tub rash, or Legionella bacteria, which can cause respiratory illness.

How often you change the water in your swim spa depends on how often you use it. Most manufacturers recommend changing the water every three to six months. If you use your swim spa throughout the seasons, it’s a good idea to set up a quarterly deep cleaning schedule. The ideal instructions should be in the owner’s manual.

Hot tub repairs cost between $200 and $500 on average. You can minimize those costs by maintaining your hot tub and keeping necessary supplies on hand. An elevated shelf in the garage is a great place to store your water care chemicals so that kids and pets will stay safe and you’ll always have them around. 

Your hot tub should be drained of existing water, cleaned, and refilled every three to four months at a minimum. Follow your tub manufacturer’s recommendations for cleaning, and rinse thoroughly when finished to eliminate any residue from the cleaning products. This is also a good time to inspect your tub’s cover in good lighting for any leaks, tears, or other damage that might cause problems. 

Using your hot tub manufacturer’s suggested cleaners and methods, keep your hot tub filters clean to avoid a loss of water heat. This will help extend the filter’s useful life and efficiency. If the filter is more than two to three years old, replace it with a new one and buy a second filter to keep around as a spare.

If your hot tub is well-maintained, covered tightly, and the water is balanced and sanitized correctly, it can remain unused for up to two weeks without significant issues. Beyond this period, the water quality may start to deteriorate, potentially leading to the growth of algae and bacteria. However, it's crucial to note that this timeline can change due to factors like water temperature, sanitation levels, and the quality of your hot tub cover. Regular maintenance and water testing are essential to ensure the water remains safe and clean during periods of inactivity.

Biofilm growth can cause a hot tub to feel slimy. Hot tub biofilm is a slimy substance that’s typically due to natural contaminants like makeup, soaps, skin oils, deodorants, or lotions. A hot tub can also have a slimy interior or slimy water if the tub’s filters are old or damaged, or if the hot tub isn’t properly cleaned. You should drain your hot tub, wipe away any slimy residue, then refill the water and use a spa purge product that prevents the buildup of biofilm.

The Valles Mines, MO homeowners’ guide to pool and spa services

From average costs to expert advice, get all the answers you need to get your job done.