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Backyard Dreams

About us

Backyard Dreams is your one stop shop for resort style living in your own backyard We pride ourselves in our customer service and we take the time to make every customers backyard dream a reality.

Business highlights

23 years of experience

Services we offer

custom inground pools, outdoor kitchens, service and repair, spas, water testing

Accepted Payment Methods

  • CreditCard
Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
Vicki M.
Apr 2023
1.0
$9,707
I purchased a swimming pool from this company and paid half of the total price in a deposit of $4800 using my credit card. They strongly encourage you to use pay with a check and charge a 3 percent transaction fee for a credit card. After reading all of their negative reviews and BBB complaints, I felt that it was worth 3 percent to have the peace of mind that a credit card allows. At no time and no where on my receipt did it say I could not cancel and get a FULL refund. A week later they called me & told me that the pool I paid the deposit for was not available and they didn't know if it ever would be. They also wanted to have me switch to a different pool that was "significantly more expense at no extra cost to me" but couldn't provide me with any details of the pool so that I could check to see if it was legitimate. I requested a refund of my deposit because they could not provide what they had sold me. When I went in to pick up the receipt for the refund, I was informed that I would be charged a $144 transaction fee because I used my credit card. I refused and came home and called my credit card company and they advised that there is no transaction fee when a refund is issued. There are very limited options locally for pool companies, but PLEASE read the reviews on Yelp and elsewhere and the BBB complaints before you give these people any business, most read the same as mine.

Tana H.
Feb 2011
5.0
Yes, I recommend this pro
$500
Not sure why they were given an F but I have had nothing but positive results

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Backyard Dreams is currently rated 3.0 overall out of 5.

Backyard Dreams accepts the following forms of payment: CreditCard

No, Backyard Dreams does not offer free project estimates.

No, Backyard Dreams does not offer eco-friendly accreditations.

No, Backyard Dreams does not offer a senior discount.

No, Backyard Dreams does not offer emergency services.

No, Backyard Dreams does not offer warranties.