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I LOVE MY REPLACEMENT WINDOWS AND SLIDING GLASS DOOR!  Their overall time management is terrible.

When the original call came in to say the windows were in and ready to be installed, a date and time was scheduled.  The scheduled date was December 17th and I was told to expect the installers to arrive between 8 to 10.  I took the day off from work.  Then I received a call telling me to expect them between 9 -11.  Since I had already scheduled another repair/maintenance I was not able to change my vacation request.  I got another call stating that they would arrive between 11 - 1.  They arrived closer to 1:00.  They were not able to finish that day and I was told about 6:30 pm that they would need to return the next day (Dec 18th).  I had to call my job the next morning to let them know that I needed to extend my vacation leave request.  When they installed the patio doors the correct trimming was not included with the doors and they had to trim and temporarily apply what they had been given.  We had to reschedule a different time for them to come to install the correct trim.  It was originally scheduled on a Saturday.  I had received numerous calls to reschedule the time for that day.  Finally, I was called and told because the weather was getting bad they were not able to make it at all.  So a Saturday morning was wasted waiting.  One day I got a call that they were in the area and was able to meet me to install the trim.  I missed a business lunch to meet with them to take care of the trim.  When I was hanging up the curtains on the patio door I noticed the streaks on the inside of both panels of the patio door.  I again had to schedule vacation time (February 12) to meet the installers to replace the patio door panels.  I took time off that morning from work because they were scheduled to arrive between 8 and 10.  I got a call about 9:30 to say they were about an 1 1/2 hrs out but would get there ASAP.  They actually arrived a little after 10.  Once the panels were installed and the trim put back on it was a little after 11.  Luckily I was able to make it to work by noon.  That weekend I noticed there were cracks and pieces missing on the door trim they replaced so I called and sent a picture of the problem to Window World.  They had someone come out 4 different times before they got the right piece ordered and replaced.  Window World did call several times to apologize and to make sure I wasn't too inconvenienced.  After they got the correct piece order and the door fixed they haven't called or make any contact with me.

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"I had to speak to at least 5 different people in the prosses and communication between them wasn't always accurate. Their suppliers caused delays, in particular the glass door. First instaler was very good but had to wait a month for the doors. Not happy with door, they seem fragile and hang very loose. Expected much better for $10'000. Don't have a good idea what to expect because each process ie: sales, measuring, 'dispachers , instalers, is a different person and start over with questions."

"another company said they couldn't replace the rollers on the sliding glass door After the new rollers were put on the installers said the wood was rotted Eddie said he could do it ? replaced the wood with PC V adjusted the rollers so the door is a lot better"

Bordner Home Improvement, Inc., is proud to be a locally owned and family operated business that serves Kansas City and the surrounding community. Since 1987 our goal has been to provide our customers with the highest quality craftsmanship and products at a fair price. We work with our customers to find out exactly what the best solution to their home improvement project will be and communicate with them throughout the process of making that happen. As a locally owned and operated business we feel that it is important to be a part of our community. We have built our reputation on being timely, tidy and making sure that every customer is 100% satisfied when the job is done. In fact, 97% of our surveyed customers have said that they would recommend us to their friends and family. Let us show you why, get in touch today!

"Salesman explained every thing that would happen to replace 4 windows."

T&L Services provides practical, dependable help for homeowners, property owners, landlords, contractors, and small businesses. From cleanouts and removal work to handyman projects, day labor, and construction, we are ready to step in and help keep the work moving.\n\nWhether you need an extra set of hands, help finishing a project, or someone to take care of the work you do not have time to handle, T&L Services is built to work.

We are committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business.

Need help tackling repairs, maintenance, or improvement projects around your home or business? We provide dependable, professional handyman services for projects both large and small.\n\nFrom everyday repairs to property improvements, we take pride in quality workmanship, attention to detail, and getting the job done right.\n\nServices include:\n\n• General home repairs and maintenance\n• Drywall repair and patching\n• Interior and exterior painting\n• Door and trim installation and repair\n• Flooring repairs and installation\n• Fixture and hardware installation\n• Deck and fence repairs\n• Light carpentry\n• Punch-list and miscellaneous handyman projects\n\nWhether you have one repair or an entire list of projects, we’re here to help keep your property looking great and working the way it should.\n\nQuality Work • Dependable Service • Fair Pricing\n\nContact us today to discuss your project and request an estimate

My name is Jeremy. I started this company after years of working for others. Im reasonably priced and guaranteed my work.

leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!