Get matched with top sewer cleaners in Pacific, MO

"Mike contacted me within minutes of submitting my request on Angi. He was respectful of my time, kept his appointment time and he quickly resolved my clogged sink. I appreciated his professional, thoughtful and polite attitude. Highly recommend!!"

"this id the 2nd time that i use Roto rooter and both time the done the job in a timely manor and he told me what he was doing. he was on time and polite and professional, and yes i will hire then again, Thank you. Mike F. "

"Prompt, knowledgeable, and efficient."

"Only rating 1 because it doesn't go lower. Had a new unit installed end of Sept 24. First time power goes out on 11/5, no electricity. When tri state sells you a product, they pitch their amazing customer service with all these guarnatees of knowing when your unit is out before you know and having someone there within 24 hours etc. Well, the first call we make we are told it will be the end of Nov to get someone out to look at it. 3 weeks. Nobody shows up. Then we get a call that says "your appointment on Dec 12 has been canceled and the earliest we can get to you is Jan 16th. This is 2.5 months wait to get service to fix a nearly $20k unit, that is upcharged because of the excellent service. You can't get anyone to answer your call. you wait on hold for 20 minutes, then have to leave a voicemail in which you will not get called back. Based on my experience, find someone else and pay less. Even if the service is bad, which it can't be worse than this, you save money! @kohler"

"I hired Andrew Browning to replace my sewer lateral. He brought his equipment in threw my neighbors yard after he was specifically told that was not my yard and he couldn't bring his equipment in that way but when I got home from work I found out he did anyway. He also stopped short of the sewer main and tied into the old sewer pipe and when I said something to him he argued with me telling me that's the way they do it and that the pipe from there was ok and clean and that he said he would go up to the main and thats up to the main. After arguing with him and telling him that's not acceptable he finally dug up the rest and tied into the main as he was hired to do. Then after back filling the trench he took the excess rock and dirty fill and spreaded over my yard instead of hauling it away and then argued with me that it's not his fault that there was alot of rock he had to dig threw to install the new pipe. Then he told me if I paid to have new dirt brought in he would spread over the rock and debris he spreaded all over my yard. He finally brought some dirt in himself that is mainly mud and clay and rock I can barely get any grass to grow in it and my yard is in worst shape now than it was before he started. Also were he tied into the cast iron pipe coming out of the house was right next to my gutter downspout drain pipe that after he was done I realized it was now missing. When I asked him about it he told me it was collapsed so he did away with it and just covered it up and did not say anything about and giving me the ability to replace it. I had to dig up everything he just did in order to install new drain pipe. He is the most unprofessional contractor I've ever dealt with and the quality of his work is terrible. I will not ever refer him or use him again. Totally unsatisfied with my yard and the experience in dealing with him."

"They did get the job done. Problem was 2 weeks ago it was clogged with "flushable" wipes and yesterday another wad of wipes. I literally stopped using them before ever calling the plumbers realizing they were the issue. He fixed the clog free this time but insinuated the idea that it was my fault. Unless they got stuck in the pipes on the way to the basement not my fault for the second time. Unsure about hiring again."

"My experience was great with this company until today. They came out at the end of September, messages I have is September 25th, but not 100% sure on the actual date they came out and completed demo. Long story short, we had a bad experience with our insurance adjuster at our insurance company. Keep in mind, that I had kept Grant informed every step of the way of this process. The lady that was helping us was either fired or quit, which delayed our claim being approved. We waited a couple of weeks, trying to get in touch with our adjuster to see what was going on. We were finally assigned a new adjuster. I had to send her everything as she didn't have any of the documents/pictures/information on the claim. I let Grant know that we were assigned a new claims adjuster and that they stated it was approved. The insurance company just had to wait for them to sign off. This was Thursday, November 7th. Yesterday, November 12th, I was able to finally sign the docs with the insurance company. They stated we would have the check 5-7 business days. Again, I let Grant know via text of all this communication. Today, he called me and was extremely aggressive on the phone. Stating that I am past due 30 days and that I need to pay him immediately. Stated there is interest on my invoice that I need to pay. I wasn't aware that I would be charged interest, or I would have paid Rapid Dry a long time ago. The way he spoke to me on the phone would bring the negative side out of anyone that he talked to this way. He stated that he was extremely busy and that he had taken over 2K phone calls and didn't know if he had talked to me or not. My issue is that I have been communicating with him this entire time that we were having issues with our insurance company, and he didn't say anything about the invoice accumulating interest. I have text messages showing that I have been keeping him updated on the status of the claim. I will never use his company again nor will I EVER refer them to anyone. Not because of the work that they did, because this was good, but merely due to how he spoke to me and how aggressive he was on the phone when he just called me. Grant literally was screaming at me. After 10 minutes of a phone call with someone yelling at you and being aggressive, I think about anyone would react to this. I am extremely taken back at the way he handled himself and represented the company in the way he called me and how aggressive he was."

"Extremely thorough! Did a great job. Strongly recommend"

"What should one say about a company that would be willing to install a water heater without remedying an issue that would VOID THE WARRANTY? This is the case for an interaction I had with Beis Plumbing today. I called to arrange getting an estimate for the installation of a new water heater. I found that their standard procedure is to give a phone quote and no home visit. Admittedly, other companies have a similar policy. When I explained that an in-home estimate from another company identified a water pressure problem that could affect the longevity of the water heater and quite possibly result in a failed inspection, I was told that they could just add the cost of a Pressure Control Valve to the phone quote. I stated that I was not comfortable with simply getting a phone bid. How could an accurate quote be given without reviewing the location for the installation and other possible issues? But, I sent the 2 photos of the water heater that they requested. A short time later, I received a call from a Beis representative wanting to give me a quote for the water heater and installation. She was aware that I wanted an in-home visit and told me that they would require a $95 charge for such a visit. I explained that I am not willing to pay $95 for a quote that I may or may not accept. The call ended amicably and I crossed Beis Plumbing off of my list. A short time later, I received another call from a Beis representative. The guy said he was calling to give me a quote on the installation of a water heater. I told him that I had already spoken with someone from his company and I relayed the same information I gave to the previous representative. I also told him that I am not comfortable because if I had not known about the water pressure issue and told them, I would have received an unwanted surprise of a large add-on cost at the time of installation. It was at that point, he stated something that made my jaw drop. This guy had the audacity to tell me that I would not be required to have the water pressure issue resolved. Beis would still do the install. He then went on to state that WARRANTY ON THE WATER HEATER WOULD JUST BE VOID. I was flabbergasted that a representative of a company would tell a prospective customer that the company would install a product knowing that the warranty would be void. When I asked him why a customer would want a product installed knowing that the warranty would be void, he stated that he was ending the call. To me, this indicates a willingness to perform sub-standard work as long as they could point the finger at the customer. Would you want such a company doing work for you?"