
Serving Monroe City, MO and surrounding areas
In business since 2009
Free estimates
Credit card accepted
"This is a revised post. I contracted with Siding Repair Systems (headquartered in O’Fallon, MO) in June 2015 for the removal and replacement of the wood siding on my two story house with James Hardie Siding (8" Hardie Lap Color +). The estimate was for 2458 square feet of siding, 330 feet of soffit/fascia and 235 feet of 5" gutters and downspouts. Mr. Cory Feco, principal/owner, met with me to provide contract and cost details in late June 2015 prior to signing the contract. The installation window specified in the contract was a starting date NLT August 15 and a completion date NLT Sept 21. The contracted cost of the job was just under $ 26,000 and a $ 1,000 deposit was provided to get the job scheduled. The contract specified a payment of 20% upon material delivery, a payment of 30% at halfway completion and the balance upon satisfactory completion of the job.
Siding Repair Systems called on Friday, August 21 and said that a crew would show up to begin the work on Monday, August 24. The crew showed up on August 24. Branch Manager Paul Dickens reviewed the work plan with me that morning. The siding materials were delivered that afternoon. The crew immediately commenced removal of the old siding. Project Coordinator Cash Stricker showed up that afternoon to check in and see how the work was proceeding.
The crew was diligent in their work. They showed up promptly every morning, worked hard and kept the jobsite (my yard) relatively clean and organized. The attention showed by Branch Manager Paul Dickens and Project Coordinator Cash Stricker during the prosecution of the work was timely, appropriate and appreciated.
The only detract was that about a week after completion of the fascia/trim painting, I noted exposed (unpainted) wood on the soffit above my garage. I called Branch Manager Paul Dickens and left a voice mail about this issue. Mr. Dickens did not returned my call. I also mentioned this issue to Mr. Stricker and he said that he would get back to me. He never got back to me. This unpainted soffit issue remains unresolved. My take-away is to be sure that a thorough final inspection is performed and that all issues have been resolved before final payment is made. I would certainly use this company again but would delay final payment until all outstanding issues have been resolved.
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