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First off, the salesman Russell was great.  Very knowledgeable and informed on all aspects of what he was doing.  I explained his was the first of three bids I was planning to get and he didn't get pushy.  He did still try to close the sale on our first meeting but that's his job.  He was also easy to contact and prompt to return calls.  After talking to him for a while you start to wonder why in the world is this guy selling windows?! (Not knocking window salesmen)  An interesting guy and a big part of the reason I chose Window World.

Next, the windows.  I'm not a home improvement type person, but they seem to me to be very good quality for the price and are a huge improvement over the old 1970's era wooden single pane windows I had.  I could immediately tell a huge difference in how they keep the wind and cold out.  Several of my friends in the construction industry were very impressed with the build and quality when I showed them.  Time will tell further, but based on what I see, and lots of research, they are a huge step above basic builder grade quality.

Last, the installation.  The windows arrived ahead of plan and installation was scheduled quick and easy.  They guys called when they were on the way and arrived on time.  Overall everything went well.  I did ask them to re caulk one of the windows as the bead was pretty ugly and got dirt in it.  They took care of it right away.  I later noticed one of the screens had a tear in it and they came back promptly and took care of it.  Based on my experience, I expect to get good service in the future if needed.

A few small problems.  One of the installers was standing on my front porch smoking.  I believe you should ask the customer first if that's OK.  I did politely ask him not to smoke.  I guess I should have also asked him not to leave cigarette butts in my driveway. When they took the windows off the truck, a bunch of broken glass fell off and was left on my driveway.  Per their paperwork, a normal amount of post construction clean up is the customer's responsibility but broken glass covering the width of my driveway is beyond normal post construction clean up.   I didn't notice that until a few hours later so I just cleaned it up myself but I did contact the project manager and let him know about those issues.  Another thing, as noted on their paperwork, they are not responsible for damage to shrubs or landscaping.   I pointed out a particular shrub to the installer and they said no problem, they could work around it, but it was stepped on and destroyed. 

As I stated though, I consider these to be small problems and will be purchasing more windows from Window World in the future and would recommend them.

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Southern Grace Exteriors has become one of Georgia’s and South Carolina's most respected Home Improvement Company by upholding a customer service philosophy that makes customers want to do business with us again. We apply the most exact standards in materials and workmanship.\n\nWe specialize in Roofing, Siding, Replacement Windows, and More. Primarily we are a home improvement company, contracting directly with the property owner for improvements. In insurance situations Southern Grace Exteriors will work closely with your Insurance Company, to alleviate any issues for the homeowners while keeping the homeowner informed with every step, if the job involves an insurance / storm damage claim.\n\nOur philosophy is "To treat our homeowners, the way we would expect to be treated." We are dedicated to meeting our customers’ needs of residential and commercial roof repair, roof restoration, and roof replacement. \n\nCall for a FREE Inspection!\n\nOur staff is polite and interested in meeting your needs. When you call Southern Grace Exteriors, you can be sure a trained professional will contact you within 3 days; and will stay accessible to you throughout your project. After completion, our company will guarantee the work of your roof.\n\nSouthern Grace Exteriors is a locally owned and operated company! We are current with the latest technologies and installation techniques. We use only the highest quality materials available. Each project is monitored by a member of our highly-skilled quality control department.\n\nWe appreciate you giving our company the opportunity to provide you with information regarding our Home Improvement Services. Southern Grace Exteriors' goal is to provide you with top quality, proven roofing materials coupled with professional, high-quality workmanship and special attention to every detail.

We specialize in full siding and window replacement along with our Patent Pending siding repair system. We are proud to offer homeowners a choice when it comes to addressing your outdated and deteriorating siding. In an industry that is overwhelmed with "full replacement" companies, we have the affordable alternative to full siding replacement. Please contact us today to learn more about our Patent Pending repair system and what we can do for you! We also offer James Hardie siding products. Additional email - [email protected]. Family owned. Award winning.

We fix bowed walls, offer piering for foundation settlement and fix any & all foundation cracks. We also do structural repair.

18 Years experience in the Home Building and Home Improvement industry. We are available to provide your home a wide array of turnkey services. Your one stop company to save you money and provide a great experience!

"To be clear on what I am being asked to rate .... Choice is asking me to rate the repair service man that showed up to repair - NOT their warranty service itself. These are two different things. I rate the repair man - high. The warranty company itself - ONE STAR. See they advertise this great warrantee .... but when you go to use it ..... in all the fine print .... they write themselves out of responsibility to take care of your problem so BE CAUTIOUS when choosing to purchase this warranty. I have had this warranty for two years ... never needed it. Then my microwave goes on the blink. Took three weeks to get a repair man to my house and a resolution which ended in basically a non- resolution. They opted to replace vs. repair .... somehow figured my microwave was 10 years old - which is a joke and in the wind gave me $191 to replace it - and this is after I paid the $65 service fee. This is for replacement and installation. See in item #9 of the contract it states they ARE responsible for ALL components (excepts handles, door glass, etc). BUT ... then in #16 it states they do not have to repair ... they can opt to offer replacement costs (THEIR supposed costs - which is NOT retail) so for my $319 microwave +$110 installation it is costing me to replace - They OPTED to give me $$191 minus my $65 service fee ..... which ends up being $123. This is a bunch of ********. They know it and I know it. SO .... if this is how they do on a microwave .... I can ONLY imaging what they will do on something big. So ..... I have zero confidence in this company at this point and as soon as this claim settles out - I receive my whopping $191 ... I plan to cancel this warranty and go with another home warranty company. Maybe they will appreciate my business because this one sure did not. They proved that on this small claim. I do t trust them to risk it if there happened to be a larger claim. Horrible is all I can say."

"The oven door, the glass was broken it was an easy fix. They were very good. I would like a receipt after the services are over. I said did I offend you. If I did I apologize, when I spoke to American Home Shield they said it would be no problem."

Mike Rothwell has been at the the Lake of the Ozarks since 1988. At first, he started out as a distributor for the products that we sell today. He wanted to conduct business with the homeowners along with some of the contractors he already knew. He wanted to give the Lake a professional to talk with, about all of their needs. Michael Benson joined the team recently, coming from Illinois with 6 years in the business. With all of his previous knowledge, we knew this would be a great addition to the team. All Pro Contracting would love to be your first and last stop when it comes to your home and business needs. For all of your free estimates or questions you can call me at 417-594-2645 or Michael Benson 217-280-0426. Keep a watch out for new and exciting products not offered anywhere else on the Lake!

Roofing, siding, gutters, onnings, skylights, storm damage repair & chimney's. Additional DBA - C & D Curtis Inc.

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