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"The worst business I have EVER had the displeasure of working with. I have waited a long time to write a review to ensure I had all of the facts and would be less emotional in my statement. Originally they came out, quoted us a price for our basement and our garage. We signed the contract electronically with the representative. The first mistake they made was never sending us a copy of the contract, or emailing it to us. Next they came out and did our basement, which was an awful experience as well. They were rude, uncaring, and unprofessional. They left our back door open for the entire duration they were here (4-6ish hours) even though we repeatedly told them we had cats, they did not care (even though it was in winter/late fall and was cold as well). They did not finish the work, stating that the representative was wrong and they could not do it. Then they left a huge mess in our basement that they never cleaned up. Lastly they told us that the garage work was “impossible” and they had no clue as to why the representative would say that they could do it. Well they gave us a bill for that day, and processed it through Greensky. They billed us for ALL of the work, including the garage that they never did. Next the manager kept ignoring my husbands phone calls/texts, for 2-3 months. Finally I had enough and called the number several times until I got above him and made a report. Suddenly he could call me back and discuss things over! I was livid that they had been ignoring us, so he finally scheduled a follow up appointment to finish our basement. He also told us not to worry about the bill for now, since it didn’t take effect until after ALL of the work is done. Yet Greensky continued to hound me for 1-2 months. Finally they get out to finish the work (the second crew was very polite, cleaned up after themselves, kept the door shut, they were fantastic!). Well all the work is done, should be fine right? Wrong! Greensky is charging me interest on a plan that Foundation Recovery Systems said was a 5 year interest free plan! So I contact Greensky, they have no idea why the representative would offer that since they don’t even have that plan option. Naturally I look for the contract I signed…. Oh wait! They never gave it to us at all! I have hounded and they never gave us the signed copy! So I have to fight with Foundation Recovery Systems, I put in a formal complaint with Greensky about their business. Finally Foundation Recovery Systems is willing to work with me, however I need to remove my legal complaint or they won’t do anything for me at all. A very underhanded blackmail, if I say so myself. Now lastly, we have contacted them roughly 1 year and about 4-5 months after all the work was done. They told us they would need to come out every year to readjust the beam, they said it was a lifetime warranty and readjustment was free…. I’m sure you see where I’m going with this, another lie. It’s $240 each time, but don’t worry! They’ll waive the fee this one time because of their mistake. Everything they’ve done is a mistake and I waited a very long time to write this review out of fear of retaliation. (Since they’re okay with blackmailing people to remove complaints). I can NOT recommend this garbage dump of a company to anybody, I have told everybody I know to stay clear and will continue to do so for the rest of my life. Beware of these scammers! Lord only knows what else they will do at the readjustment appointment, since this review is sure to upset them very much. However I implore them to try underhanded tactics again, I will not be fooled as easily every again. 0/10"

"Job was done quickly and professionally. Price was very fair and the quality was outstanding! I would highly recommend him for all your concrete needs!"

"These guys are awesome Super professional super quick and super easy to deal with would recommend to anyone"

"I can’t recommend Mass Works LLC enough! Thomas transformed my 19 year old deck into something truly amazing. I shared my vision with him, and he suggested incorporating rebar into the design—a suggestion that completely elevated the final look. The craftsmanship and attention to detail are outstanding. He listened to my ideas, added his expertise, and the result is a beautiful, modern deck that I absolutely love. If you’re looking for a contractor who combines professionalism, and quality, Mass Works LLC is the one to call!"

"This company damaged my fence, I am the neighbor of someone they were doing work for, and are now refusing to fix it. They’ve poured concrete directly onto my fence, never checking to see who owned said fence or if they had owners permission. The concrete is going to cause my fence to degrade faster than the natural elements would have and the owner of the company is taking no accountability. I was told he would remove the concrete when we decide to replace the fence, that is still intact and doing its job, so that could have been years from now but will have to happen sooner due to the increased damage caused by this company. I called around to several concrete companies and this is not an industry standard and they were quite appalled someone would have been so careless. Hopefully the owner rectifies the issue he created, you should always do due diligence before starting any job and they failed miserably."