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"It was a custom job, a big shower, but the sales guys reassured me that I would get a finished product and all I would have to do was paint the ceiling. He said it would be about 3 days, but the job took 7 days and ran into my son's 7th birthday party. The first mistake we noticed was that the walls were not level and the grout lines were off. We called the installer and they rushed back and pulled the wall down. The seal between the two walls never fit quite the same after that. Then we noticed on the back wall behind the bench that it was bolted to the green board and not wooden framework, and the greenboard had already begun cracking from sitting on it a few times just to test it. So they came back and hammered a 2x6 in there and acted like it was no big deal. The concrete poured under the base of the tub didn't meet the outside edge or the corners and instead shims were left in place that came loose, causing the tub to dip and the caulk to crack. So I hammered in my own shim and poured the concrete myself, repairing the caulk afterward. Water is still pooling in the far right corner of the pan but there's nothing I can do about that. The hole cut in the ceiling for the can light was off center so I had to widen it to get the light in there. Because of this, it was too wide to make a proper seal and I had to caulk around the outside edge of the light. Neither of the shower heads had a washer in them and both were leaking. The hot and cold are backwards. The ceiling was not caulked, nor the trim along the windows, not the trim around the outside edge of the shower where it meets the drywall. This was done after I spent a couple days building the drywall up on both sides, four layers of mudd and sanding to properly level and prepare it. In all I probably spent five or six days on the shower installation that I was told would be done in three days, and all I would have to do was paint the ceiling. Instead I'm pouring concrete, caulking, mudding, painting and texturing, cutting baseboards and I'm slow at it because I'm a nurse and not a carpenter. That's why I wanted to hire professionals. And I told them they owed me some money back, a figure that was around 40% and the manager told me he would call me on Monday and that was over two Mondays ago. The project took a long time to get started, it took a long time to get finished, it was not done right, it was not done professionally, and it was not the finished product I was promised."

"I am glad I decided to work with Roma Tile and Marble because everything went smooth and professional from day one. They explained me the process and stayed on the promised schedule. Narcis, the owner, was knowledgeable and helpful with the design of the project. Very impressed and happy with the outcome of the project."

"It went so well!! We heard about Pyramid through a trusted friend and will definitely use them on our next project. They had a better price than the other places we were looking at and had more selection that to me, seemed to be better quality! The installers were clean and respectful. If you want a classy and stunning job use this company."

"We couldn't be happier with our experience with Titan Granite! The original plan was to do laminate to save money, but I'm so glad we gave them a call. I worked with Mike Metzger, who sent me the quartz colors he had that would match what we were looking for and fit in our budget. He never pressured me to go with something more expensive, and gave us samples of all the colors we were considering to take home before we made a decision. We ended up with something just perfect, and in our price range! It may have been more expensive than laminate, but I would pay the extra again and again to get the service we received at Titan Granite! Mike was available for any questions we had, and was really communicative through the whole process. Denise was lovely to work with as far as scheduling the template and installation, and both the people who did the template and the installers were extremely thorough and helpful. We ended up with the perfect counters for our kitchen, and our experience was absolutely wonderful."

"We had tile floor installed along with Luxury Vinyl flooring. Attention to detail, respectful of preserving our baseboards and the complexity of leveling our entire floor was greatly appreciated. Ryan was very knowledgeable about all aspects of our project and we trusted him with the success of leveling our floor which was crucial to the outcome of our project. We couldn’t be happier. We love the tile and luxury vinyl, it’s looks just like we hoped it would!"