Get matched with top drain pipe installers in Embarrass, MN

"Beware: Overbilling, bait-and-switch, and Miscommunication I hired Groundworks (Saint Paul, MN) in June 2025 for a combined structural support and waterproofing project at my home. The project was advertised as a complete solution to address foundation wall deterioration and structural support. What happened: The contract and engineered plans explicitly called for cast-in-place (CIP) footings for each I-beam and a vapor barrier. I paid for these as part of the $70,000 project. After the work was completed, I discovered the CIP footings, vapor barrier, and other items were not installed, despite being billed and included in the plans. The installed I-beam system does not support the weight of the house, only lateral wall movement. This was not explained during the sales process. When I asked for clarification, I was told ?site conditions vary from the plans,? but no specific conditions were identified. Revised as-built plans were submitted instead after I raised concerns "

"Project was completed very efficiently and cleanup was complete. Marc and Brandon were outstanding. I would recommend them and the company to anyone needing this type of work done. Very satisfied."

"Greydon was very responsive and communicated well when I need my main drain cleared of roots. He was very fair on his pricing and was willing to setup a time that worked best for me. Highly recommend and will be letting all my neighbors and friends know about him."

"These guys are the best. They came to our rescue twice right after we called them and their prices were so reasonable. We will call them again and recommend them to all our friends."

"DO NOT USE THIS COMPANY!!!. House is not level, three of five doors will not close because center of house is to high now, three rooms have wall cracks all over. Ran over my septic alarm box and destroyed it. Damaged two screens. Damaged gutters on both sides of house, soffit and fascia on one side with backhoe. Sent me final invoice and when I questioned about issues was told contract was filled and mechanical lean was put on the house the same day I got the invoice. I have contacted the Attorney General. I will contact an attorney, probably have to pay and then take Trinity to court for repair money. What a joke this guy is."

"Horrible The experience was awful with this people. I didn't know this company at all, my insurance company send me a list of 5 general contractors to take care of my house, so I pick J Benson because they were close to my house and I want it to keep the contractor local and close. So I went with them. They send an estimator like one day after the damage of the house, I signed the paperwork and two days later they send a different person because the first guy had previews commitments, so that was the first red flag. The second estimator took a lot more pics of the house and did he's first estimate, he submitted to the adjuster and it passed just fine. But then it took them almost one whole month before any one started to work in my house, not a single nail was removed or anything. Then I found out that numerous contractors were going in and out of my house with out me knowing it. Finally the work started and the job "foreman" got involved, this guy was even worst, he only called and picked up the phone when he need it something for me other ways good luck trying to get a hold of him. This guy should be FIRED and never allowed to work on the field again. One day I called him and he's answer was "what do you need, I am kind of busy right now" Awesome. Then I asked for an estimate to build a brand new bathroom in the basement. The estimator give me he's quote and we agreed on the price, so they started the project about one month after the paperwork was signed. About 80% of the work was done when I found out that the estimator "FORGOT" to add the toilet and the tub on the estimate!!!!!! How can any one do that????? So I had to came up with that $$$ And then there was the communication with office personnel. Since day one right after I signed the paperwork I offer to give them money, the estimator said "some one from the office will contact you" NO one ever did, weeks went by with out a single person contacting me about money. Finally some one did and every time we communicated there was a mistake with the numbers, every time there was an "I am sorry I forgot" Unreal this people. A couple of weeks before the project was done and I was super upset with every one involved at this point I requested a supervisor. He reached out to me and we meet at my house. He right away start asking me for money, I pretty much lost my cool there and I went off about all of the issues I was having with he's people. He's answer " I am sorry I wasn't aware of the issues" This shows how unprofessional this company is I can't believe how this people are in business not only in the twin cities but in southern Minnesota."