"Like I mentioned above, we needed additional work completed and this company made our drive functional and beautiful again.  
It was so refreshing that Metro Concrete was so responsive, the job was done so quickly.  No waiting, the company has excellent consumer service.  I will hire this company again.  Thanks to al involved with this project. 
I LOVE my driveway !!
"

"My sidewalk leveling using mud jacking work was completed quickly with great results. Fair price, good communication."

"We chose American Waterworks to complete the PolyLevel process on our concrete Gazebo floor. The floor had subdivided into multiple sections and heights. We appreciate American Waterworks' professionalism and workmanship!!"

"We had our concrete floors raised as they have settled over the years. Joey and Derrick were the team that did the raising. Fantastic professionals and excellent workmanship. They not only answered our questions but explained why and how the foam worked. I was a home builder for 10 years and can recognize good workman. These two were outstanding. If you need foundation work or concrete floors lifted, give Innovative a call. DON'T SETTLE FOR ANYTHING LESS."

"They poured a poly....something coating over our concrete basement floor. The concrete was old and uneven so we didn't expect or receive a perfectly smooth finish. They did do some grinding where they were able. Very personable, able to come in a quick time frame. Good pricing. Not the greatest attention to detail - the coating didn't into all the corners, there were some bubbles and rings left, and some splashes up onto walls. But overall we were satisfied and have enjoyed the finished floor."

"Great experience with company!! The guys definitely know their stuff!! The customer service and sales team are top notch!! Very pleased with the waterproofing work done! Thanks All Star!!"

"Excellent, quick service and looks nice and clean. Great guy."

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My new garage/shed was finished approximately one year after I signed the contract with Heinen.  He did a good job of designing the garage (in his head; no drawings) in a way that was economical and works.  Greg Heinen is very personable and generally easy to talk to.  We talked over options and worked through questions and decided on a final design.  My dissatisfaction mostly arises from the length of time it took to finish the work and the difficulty I had in knowing what was going on with the construction schedule. 

Problems started (at least in part) due to heavy rains in June of 2014, which seemed to get everything delayed for months.  I also now (in hindsight) think that because Greg is a relatively small general contractor who works with a number of subcontractors, the delays were due to the availability of many of his subs.  The original start date was to be June of 2014, then pushed back to late July, and then he couldn't give me a date and stopped communicating with me. A crew finally came to demolish the existing garage in late September.  The general pattern was that Greg would tell me when crews would be out, more often than not the crew would not show up on that day, and I would get a series of promised start dates that also did not happen.  Construction continued sporadically in this manner through October and November, and in December I had a garage that was usable (although without electricity except via extension cord).  This spring they finished up with a new driveway (the first was incorrectly put in) and the electrical hook-up.  Some of what I wanted for the garage/shed did not occur and I had to decide whether it was more important to get the garage done or to get it done in accordance with the contract.  Because it was so late in the year, I generally decided on getting things done.  The item that I am most unhappy with is the eave depth. They were supposed to be 18" but wound up being only 12".  Since the roof trusses. were brought onsite pre-constructed, I didn't realize the depth was off until they and the walls were up  so I could measure.  By that time it was late October or November and I needed a garage for the winter.

In general, my experience with the subs is that a few of them showed up when they were supposed to and worked full days, but more of them seemed to show up about 10 a.m. and leave about 3 p.m.  One crew of two showed up at 10 and I saw one of the guys standing around for two hours.  He said they had thought nails would be there, but the right kind of nails weren't there, so the other guy had to get them.  So, it took this guy 2 hours to get the nails (!) and then they left at 3.  On the other hand, the crews that did the framing and put in the second driveway did an excellent job, and the garage and shed function well.  I wonder if part of the problem is that Greg trusts his subs and some of them take advantage of that. Greg seldom came out to see how things were going and seemed to just ask the subs what was going on and simply take their word for it.

In summary, I got the garage and shed we discussed (with the exception of a few items which Greg readily removed from the final cost) and am happy with how it works.  The process of getting the garage, however, is not one I'd like to go through again.

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"I am extremely pleased with the timeliness, affordability, and quality of the masonry work. Pedro and his crew were professional, courteous, and very diligent. I would happily hire him again to perform additional work."

Rochester Foam It is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.