The reason for the lower mark on responsiveness is that we had to ask for our key back more than once. I didn't get a response until the third or fourth time, and the owner apologized and said she was busy. I don't think this is a bad company, but they could use some tightening up of processes. One never knows the full story unless you walk a mile in their shoes, but the cleaning services market is competitive, and we found another service. "},"url":"https://www.angi.com/companylist/us/mn/forest-lake/pristine-clean-reviews-6187845.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Kansas City Tree Service","address":{"@type":"PostalAddress","addressRegion":"MN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Breanna L."},"reviewBody":"They did a really nice job. They cleaned up really well when they were done. They forgot to do one piece of it and they actually came back. They apologized and took care of it."},"url":"https://www.angi.com/companylist/us/ks/kansas-city/kansas-city-tree-service-reviews-8339885.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"GOT IT MAID","address":{"@type":"PostalAddress","addressRegion":"MN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Britta R."},"reviewBody":"They were okay but they did not follow up with me. I thought that we will do a monthly cleaning and then they never showed up. I have to contact them three times for the second cleaning but they never came, never called me and never emailed me...nothing. I have a small house and I thought for their price they would have done a more detailed cleaning but they did not."},"url":"https://www.angi.com/companylist/us/mn/saint-paul/got-it-maid-reviews-89923.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"JOHN'S APPLIANCE & AC SVC INC","address":{"@type":"PostalAddress","addressRegion":"MN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Karla B."},"reviewBody":"He got everything out of bottom freezer, put it in the sink and on a towel on the counter and went to work on cleaning the freezer drain. He cleaned up the floor area where he was working when done and put frozen items back in freezer.
"},"url":"https://www.angi.com/companylist/us/mn/owatonna/john%27s-appliance-and-ac-svc-inc-reviews-5791434.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Geo's Paint & Finish LLC","address":{"@type":"PostalAddress","addressRegion":"MN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Sharen L."},"reviewBody":"They cleaned it. They were great. They were wonderful. They were right on their job. They did a good job. They cleaned up perfectly after themselves. I would use them again."},"url":"https://www.angi.com/companylist/us/mn/brainerd/geo%27s-paint-and-finish-llc-reviews-5882925.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Pine Ridge Cleaning & Restoration Inc","address":{"@type":"PostalAddress","addressRegion":"MN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Jennifer S."},"reviewBody":"About ten years ago I had a small house fire. They came in and thoroughly cleaned it. They removed toxins. It was wonderful. This time they did just basic carpet cleaning. They are trustworthy and reliable. They answer your phone calls. It's a family owned business, so it was mostly just family. They gave me a discount because my carpet was one of the cleaner ones that they had seen. They moved my couches and such. In the bedroom, I had to move the furniture."},"url":"https://www.angi.com/companylist/us/mn/mora/pine-ridge-cleaning-and-restoration-inc-reviews-6260557.htm"},"position":10}]}
Oriental Rug Cleaning reviews from real Angi homeowners in Crosslake, MN
Kuball Restoration did an amazing job cleaning my carpet! It looks so much better! They communicated very well with me, and answered all my questions about the process! Highly recommend Kuball Restoration!
They showed on time very polite very professional and above all excellent work & excellent clean up. Highly recommend them.
Jan G.
3.0
09/2014
We initially purchased the Angie's List Deal for four hours of cleaning. The initial cleaning went well. The girls did a great job (3 of them for 1 hr 20 min), and I began a schedule for every other week on a day that we weren't home. The first time back, they did great. The time after...
Breanna L.
5.0
09/2014
They did a really nice job. They cleaned up really well when they were done. They forgot to do one piece of it and they actually came back. They apologized and took care of it.
Britta R.
3.0
10/2013
They were okay but they did not follow up with me. I thought that we will do a monthly cleaning and then they never showed up. I have to contact them three times for the second cleaning but they never came, never called me and never emailed me...nothing. I have a small house and I thought...
Karla B.
5.0
09/2012
He got everything out of bottom freezer, put it in the sink and on a towel on the counter and went to work on cleaning the freezer drain. He cleaned up the floor area where he was working when done and put frozen items back in freezer.
Sharen L.
5.0
06/2012
They cleaned it. They were great. They were wonderful. They were right on their job. They did a good job. They cleaned up perfectly after themselves. I would use them again.
Jennifer S.
4.0
02/2012
About ten years ago I had a small house fire. They came in and thoroughly cleaned it. They removed toxins. It was wonderful. This time they did just basic carpet cleaning. They are trustworthy and reliable. They answer your phone calls. It's a family owned business, so it was mostly just...
Oriental Rug or Drapery, Clean and 100% Urine Odor Removal Naturally, by PetPeePee Company. PetPeePee service is a strictly for, Oriental rugs, (all types of Oriental Rugs, Needlepoint, Antique rugs, and custom made Draperies. PetPeePee Guarantee: Permanent Dog or Cat urine odor removal. The principal reasons the members use of the service is the need to get rid of the urine odor naturally, without using all the toxic chemicals of the ordinary carpet cleaning industry! The odor free cleaning products we use are Organic uses Dead Sea minerals as the primary cleaner. Our System works to Perfection! That's why we grant a written guarantee on urine odor removal! We are proud of our work and it shows. Nationwide pick up by UPS and in South Florida offer Pick-up and Delivery
"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"
Diane B on October 2021
Oriental Rug or Drapery, Clean and 100% Urine Odor Removal Naturally, by PetPeePee Company. PetPeePee service is a strictly for, Oriental rugs, (all types of Oriental Rugs, Needlepoint, Antique rugs, and custom made Draperies. PetPeePee Guarantee: Permanent Dog or Cat urine odor removal. The principal reasons the members use of the service is the need to get rid of the urine odor naturally, without using all the toxic chemicals of the ordinary carpet cleaning industry! The odor free cleaning products we use are Organic uses Dead Sea minerals as the primary cleaner. Our System works to Perfection! That's why we grant a written guarantee on urine odor removal! We are proud of our work and it shows. Nationwide pick up by UPS and in South Florida offer Pick-up and Delivery
"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"
Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.
Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.
Oriental Rug Cleaning questions, answered by experts
Yes, many professionals offer ultrasonic cleaning for thorough, chemical-free results.
Yes, you can effectively clean and sanitize carpets, especially if you use an industrial vacuum with high-quality filters. Most pros will precondition the carpet and agitate the preconditioning solution for ultimate effectiveness. In some cases, even after thoroughly cleaning, you may notice that the carpet cleaning water still looks dirty. In that case, there may be embedded dirt or you may have mold in the padding.
The difficulty of cleaning a wool rug will depend on how dirty it is in the first place. For instance, if a wool rug has a build up of stains, this will add to the labor required to clean it. However, cleaning wool rugs should be pretty easy overall as wool naturally repels stains and is a generally durable material.
No, you cannot steam-clean a silk rug. While steamers are a staple for cleaning area rugs, specifically oriental, the same doesn’t apply to silk rugs. The heat from a steamer can seriously damage its fibers. And since you probably don’t want to replace your stunning rug, it’s best to stay safe and keep steamers away from it.
Looking clean is only half the battle. A professionally cleaned carpet should feel soft and fluffy, i.e., not caked down with dirt or matted from excess cleaning product. It will not have any unpleasant odors, since carpet cleaners go deep enough to eliminate the most sunk-in smells. It should also be free of stains or discoloration from heavy foot traffic. Keep in mind that, in some cases, your cleaner may not be able to remove every stain.
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The Crosslake, MN homeowners’ guide to oriental rug cleaning services
From average costs to expert advice, get all the answers you need to get your job done.