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Owner, David Marshall, was very accommodating in getting someone on our job when we called.  We had one carpenter first, and then David provided another skilled carpenter in a timely fashion to help the first carpenter with installing railings and hand rails.  The first carpenter finished up all the trim work on the structure.

We had a couple errors early on, but on the whole we were very pleased with the work performed, and the skill of the carpenters, as well as their demeanor and ease of working.  Enjoyed working with them.  David was also very easy to work with and accommodating.  Was easy to communicate with them and they had good understanding of what needed to be done.

Project turned out very well, looked great, and had good comments on it.

The price you pay is premium because David has a good organization of providing different workers and managing them well to provide for clients and for the workers he is hiring.  But he does a very good job of it.

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"Joe from JMS Drain Services was my service technician who arrived well within the window scheduled service time. Joe came in, inspected the sink to determine how to resolve my issue, took out the tool (snake apparatus) to clear the sink, and departed my premises within 15 minutes. I was pleased he resolved my clogged sink so quickly so I could rest after a night's work. Thank you again, Joe."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."