Get matched with top lawn fertilization and treatment specialists in Mason, MI

"The pro has been servicing our Mclean property quite well for a couple of years. Our lawn looks good and we are satisfied with the service. The customer service is sometimes underwhelming but it gets the job done at a reasonable cost which is really becoming harder by the day to get."

"We hired a large hardscape project to be completed in 4-6 weeks from a landscape company. When that landscaper was unable to complete the job and abandoned the job late in the fall (in breech of contract), we hired Smith Tree and Landscape to complete minimal work to mitigate safety concerns for the condition the the first landscaper left the yard in. This included making the front walk usable and the front door accessible, removing excess material from the original grade, and general clean up. I had met with the designer for Smith Landscaping to walk through the project site and we agreed to a scope of work. After Smith Tree and Landscape staff were onsite for 2 hours, the job was presented as completed. Unfortunately, a number of items previously confirmed to be in scope were not completed. Another staff person (Mark) followed up and arranged for some of the items to be completed as previously agreed to, but indicated there was not enough material onsite to bring the walkway to the front of the house to a height in which the previously installed step could be used to access the front porch (The previous walkway was removed by the earlier landscape and left dug out in prep for base material, uneven, and covered with leaves. Smith Tree was going to grade and cover with plywood). After much back and forth and follow up, Mark constructed steps for use in accessing the front porch. Mark however, indicated that was not enough material on site to address the height of the walk. As compensation to not filling the trenches or raising the level of walk, Mark offered a discount to the balance, but despite multiple requests, an adjusted statement was never received to reflect the adjustment. With the thaw in the spring, we were able to confirm that in excess of 6" of new material was left over the original grade in much of the yard, despite being very clear about not having more than 2" of additional material (more than 2" can cause damage to the root system of the trees in the yard). Also this spring, the steps failed while someone was stepping up on the front porch causing minor personal injury. Smith did not respond to communication regarding our concerns with the steps provided. When we removed the broken steps, we lifted the plywood to find no grading or raking had been done - as they was a layer of leaves under the plywood. We also added 6 wheelbarrow loads of dirt to the area to raise the grade (without making a dent in the material left in the yard) in to easily use the previous step. And despite asking to meet in person and follow up communication that we had not received an updated balance statement, they referred our account to collections. Prior to this, we had been a long term customer of Smith Tree and Landscape using their tree related services to maintain the health of the trees in our yard. I do not know if the lack of customer service or concern for customer safety is a result of recent company organizational changes, but given the lack of quality services and care for public safety, we will not be using them again."

"Ryan York our technician always does a great job and communication is excellent. Highly recommend"

"they were very good. Classic and good looking equipment . People were professional. they will tell you not to let your pets out with in 24 hrs. Sincere and honest. Prices was competitive. They did charge the same thing.I dont have problems with when i ask to be here."

"October 8, 2019 We started with Great Lakes Landcare in 2018. After prepaying for 7 lawn treatments and 1 mosquito control for the season, we were supposed to receive a free aeration according to GLL's verbal and printed out statement. We only received 5 treatments plus the mosquito control. I cancelled the service only to be talked into keeping it for 4 tree treatments, 1 grub control, 2 crab & weed for grass (1 being free from previous year) and 2 weed & feed for grass, plus we were supposed to get the free aeration from the previous year to be done in September. Just spoke with GLL only to be hung up on by Doug after asking about the free aeration from previous year and saying I wanted to cancel their service for next year. Called back and was told by James that he never said we would get the free aeration this year and it should never have been promised to us for free the previous year (which I have in writing on THEIR contract), and that it's not his (James') problem! "They bent over backwards for us! Go take your business elsewhere!" First of all, GLL did not bend over backwards for us! They only came out for the exact amount of times we paid for; we never asked for anything extra, although I did tell Tim when he applied our last treatment how bad the lawn looked, and our lawn looks horrible! We have more crabgrass than ever and tons of weeds! Not to mention, STILL NOT getting the free aeration we were supposed to receive from the 2018 season! I would have never used their services again if I weren't assured that we would still receive the free aeration from the 2018 season! Waiting for Anthony the owner to call me, but not holding on to much hope that he will! I do NOT recommend using this company. They lie to get your business, lie to try and keep your business, and don't care if you are satisfied with their services! I gave them a second chance, but will NEVER give them another. They definitely don't deserve YOUR business UPATED 10/9/2019 of Work: UPDATE from 10/7/19 Review Text: UPDATE: Anthony (owner) called me yesterday and said we would receive our free aeration tomorrow (today). I was skeptical, but Mark is here doing it now. Showed Mark all paperwork so he could see that we were not fabricating anything; he offered the information that the free aeration was a promotion to match other lawn companies. James LIED saying "that it never should have been promised to us, too bad, not his problem and take your business elsewhere!" Thank you Anthony for calling me back and fulfilling the contract, but if you continue employing people like James and Doug, your company will continue losing customers. I still recommend NOT using this company for your lawn care needs!"