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If your bulk trash pickup didn't occur, your item may have been deemed unacceptable at pickup. Some providers tag unacceptable items with an explanation, such as improper preparation, overweight or oversized items, inaccessibility due to parked vehicles or construction, hazardous materials, or severe weather. Contact your trash pickup provider for more information.

Most companies that haul away old hot tubs build the cost of disposal into the price. However, there's no guarantee. Always ask for confirmation before agreeing to an estimate. If the removal company does not also dispose of the hot tub, you will need to rent a dumpster or hire a local junk hauling service.

While a biohazard cleanup sounds like a scary process, knowing what to expect can help ease your concerns and set you up for success. It’s good to note that more than one professional might be needed depending on your situation, but that will be determined during the assessment. What you can expect during a home biohazard cleanup is the following:

• Assessment: The first step in this process is for a biohazard cleanup professional to assess the damage. They create a report that includes the biohazard safety level, the needed damage cleanup, and the time it should take to complete the project. 

• Setup: The cleanup professional prepares the site to prevent cross-contamination and reduce toxicity risk. This process can include tarping and creating decontamination zones. 

• Removal of surface contamination: Any contaminated materials are removed from the area, starting with large materials followed by small ones. The professional can assess any floor-related damage once everything is removed from the site. 

• Salvaging items: The biohazard cleanup professionals assess which items can be saved and which are contaminated beyond the point of saving. Those deemed unsafe will be disposed of immediately. 

• Waste disposal: The next step is carefully disposing of the hazardous waste. Your professional will place the contaminated items in specific containers to keep the contamination from spreading.   

• Disinfection: The house will be disinfected and odor-neutralized. Even more minor details, like light switches and bulbs, will be disinfected so that they do not recontaminate the area in the future. 

• Restoration: Once the decontamination is complete, the last step is to restore the home. This includes repairing the damage to flooring, walls, or even the home's foundation.  

One of the best ways to prepare for a home biohazard cleanup is not to touch anything. Do not remove belongings, even if they are of value or importance, from the area as they are likely contaminated. It’s essential not to use any cleaning products of your own, as the cleaning company will be using chemicals that could interact with your products. 

One thing you can do to prepare is take pictures of your space and belongings that need to be cleaned, especially if you plan on filing a claim with your insurance company. In addition, take time to make a list of items that are valuable, sentimental, or otherwise important. The cleanup company must evaluate these belongings to make sure they are safe.