Get matched with top small appliance repair technicians in Columbiaville, MI

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"So thankful for Mr. Appliance! Jody, in the office, is incredibly professional, knowledgeable, caring, and kind. She went the distance to be sure the needed parts were being sent as soon as possible, and was able to get me an appointment time 10 days sooner than I was originally scheduled. Ryan is a saint! He's great at diagnosing and remedying the problem quickly. He's friendly, respectful, efficient... He and Jody make their team totally shine! Thank You-Thank You-Thank You :+>"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"They are very reliable and they did a good job."

"I contacted Kearsley Appliance Repair and the next day they sent a repairman out. Brandon gave me a 20 min. heads-up call and arrived right on time. He was professionally polite and did a few preliminary checks. He suspected it was the defrost control unit and confirmed that after removing a panel. He had the part ordered while he was still at the house. The part came in 4 days later, and I was contacted to set up a time for him to come back out and replace the bad part. Just as before, I got a heads up call and he arrived on time. In less than 30 minutes the work was done and the refrigerator is working fine. I thought that the work was good, and the price was fair. I would definitely call them for other repairs."