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Snow Removal questions, answered by experts

Leaving a significant amount of snow on your roof can be risky. Most roofs are designed to handle about 20 pounds per square foot of snow, but exceeding this limit can lead to a roof collapse. A collapse can cause severe damage to your home and belongings and poses a physical danger to anyone inside. Furthermore, heavy snow accumulation increases the risk of ice dams, which can cause leaks and water damage to your roof, attic, and interior walls.

Be careful when choosing a product to help you remove ice from your wood deck. Never use sand, gravel, or salt, since these items can damage and scratch the wood. Instead, look for chemical de-icers that are marked as safe for wood decks or use hot water to melt snow and ice.

It is a bad idea to try to walk on a roof with snow on it. In fact, you should stay off your roof all year long, even when it is dry and sunny outside. There are too many things that can go wrong, and one misstep can cause serious injury or even death.

Rather, if you need to get something done on your roof, call in a pro. They have the right experience and know-how to get things done safely on a snowy roof, including snow removal.

Yes, most states require that snow removal companies be insured under workers' compensation. This protects the employees financially if an injury were to happen (and when dealing with ice and snow, it’s possible that injury could occur). In addition, most states require snow removal companies to be covered under general liability, which would help cover the cost of any property damage incurred during the removal process.

While it’s less common than on other kinds of roofs, yes, ice dams can form on metal roofs. Metal roofs, particularly those with snow guards installed, can still accumulate ice at the roof edge, although ice dams on metal roofs are less likely to cause roof or interior damage than on traditional asphalt shingle roofs.

The Chase, MI homeowners’ guide to snow removal services

From average costs to expert advice, get all the answers you need to get your job done.