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Avatar for Sutton & Son's Plumbing LLC
Sutton & Son's Plumbing LLC
4.7(
52
)
Water Heater - Install or ReplaceTankless Water Heater - InstallWater Heater - Repair or Service+5 more

Serving Bailey, MI and surrounding areas

Approved

In business since 2016

Free estimates

Emergency services offered

"Heat exchanger from outdoor wood burner needed repair, but this was mid-winter in Michigan., and this was pretty much our only real means of heating our large farmhouse. I was worried. Contacted TJ day 1, his crew was out day 2 to assess, take measurements and discuss options. They needed to locate a new heat exchanger, which they did. Returned on day 3 - started, completed, and tested repairs in less time than I expected. Our house never got cold, which was my concern. They also did a couple upgrades and needed cleanings. Best of all, in spite of potential for a real messy job, they left the house very clean. Knowledgeable, respectful, hard working, good communication start to finish. Got bill next day and it was quite reasonable for the work done. Thanks TJ, Hunter, and Justin! VERY pleased and would highly recommend."
Response time3 hrs
43 neighbors recently requested a quote
Recommended by88%of homeowners
Avatar for Vander Hyde
Vander Hyde
4.3(
363
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Bailey, MI and surrounding areas

In business since 1989

Free estimates

Emergency services offered

"Excellent service, to say the least!  I ordered a 20kW Generac generator from a nationwide distributor and had it shipped directly to my location.  I poured the concrete pad myself, and bolted the generator down.  While somewhat proficient with electrical wiring, I did not trust that I could do this job without issue.  I contacted VanderHyde (they were listed as the primary West Michigan Generac Dealer) and asked if they could do the wiring for me.  Ryan Hyde came out for the quote and spent nearly two hours at my house talking about the transfer switch.  Generac provided a 200 amp switch, but my house was wired for 150.  We agreed that I would give them my 200 amp automatic transfer switch, and they would order a 150 amp switch as a replacement......and I would cover the split cost.....essentially adding $360 on to my bill.  I was fine with that.  Jason did the install on 11-16-2012 and spent 8.5 hours outside.  One trip to Lowes/Home Depot was needed for additional parts to tie into the existing power meter.  A great guy - I asked numerous questions and he explained what he was doing as he worked.  Once done, he came inside and asked if I wanted to be present for the "firing up" up the generator.  Overall the price was a bit high, but I also understand that I did not purchase the generator from them.  I was able to get the generator new for a little over $5000 online, which resulted in a large overall cost savings....so I expected to pay a bit more for the work I did not feel confident in doing myself.  I felt they did an amazing job and I would gladly call them again as needed for additional electrical work.  One a side note, I lost my original installation paperwork in a basement flood two years ago.  I called the company and had a copy of all paperwork in my email inbox in less than five minutes.  NICE!  Please note:  This review will be listed under "water softeners" and I cannot find a way to change it!
"
Recommended by81%of homeowners
Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Bailey, MI and surrounding areas

In business since 1971

Credit card accepted

"The yearly service works out to be $50 a month. We've had two water heaters replaced through them because of a fault in them. They're usually very responsive. I like that I can request the service online. The only thing is, I wish that there was a better avenue for emergency services. If something doesn't work right away usually it takes a couple of days to get someone out and sometimes you can't wait two days without water."
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Recommended by65%of homeowners
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Water Heaters questions, answered by experts

The lifespan of a water heater depends on its type, usage, and maintenance schedule. Traditional tank-style water heaters typically last between 8 and 12 years, though the range can be as wide as 6 to 15 years. Within this category, gas models often last 8-12 years, while electric models may last 10-15 years. In contrast, tankless water heaters have a significantly longer lifespan, often lasting up to 20 years or more. Factors like heavy usage, hard water, and sediment buildup can shorten a unit's life. To extend its lifespan, it is crucial to perform regular maintenance, such as flushing the tank annually and scheduling professional inspections. If your unit is over a decade old and shows signs of rust, leaks, strange noises, or inconsistent heating, it is likely time for a replacement.

The time it takes to install or replace a water heater depends on the type of heater and the complexity of the job. A professional can typically replace a standard tank-style water heater in one to three hours. However, if the work area is tight, such as a small closet or crawl space, the job could take four to five hours. Replacing an existing tankless unit takes about two to three hours, while upgrading from a tank-style to a tankless water heater is more complex and can take four to six hours. The project will take longer if you are switching fuel sources, such as installing a gas heater which can add about an hour to the timeline, or if the unit needs to be relocated.

Electric water heaters typically last 10 to 20 years, though proper maintenance can extend their lifespan. If your unit is over a decade old and showing signs of inefficiency—such as higher energy bills, frequent repairs, or leaks—replacement is a smart investment. Tankless models last over 20 years, which can make them a longer-lasting alternative to traditional tank water heaters.

The size needed for your expansion tank is determined by the size of your home's water heater. Expansion tanks are available in 2-gallon and 4.5-gallon sizes. A 2-gallon tank will be appropriate for water heaters up to 50 gallons. An adequately sized tank should have a volume that equals 2% to 5% of the water volume within the system. A plumber can evaluate your home's water pressure, water heater size, and other factors to provide suggestions for picking out the best expansion tank.

It takes between one and three hours to replace a hot water heater element, depending on whether you hire a pro or do the work yourself. For example, a professional plumber with all the necessary tools and experience can often finish the job in one to two hours, whereas DIY will take two to three hours because it'll involve more preparation and troubleshooting.

The Bailey, MI homeowners’ guide to water heater services

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