Get matched with top above ground pool installation pros in Richmond, ME

"as advertised"

"Our Mainely Tubs store is located in Scarborough and the service folks there are top notch. Dave swung by yesterday and did a great job at fixing the problem I was having with a couple of jets that were no longer working. Yet he didn’t just fix that. He sorted out another problem or two with the hot tub because he took the time to look the whole tub over. His preventative actions were GREATLY appreciated. Were he not so thorough the lights that needed replacing would have caused system failure down the line. THANK YOU DAVE! In addition, most of the work he did fell under warranty so I was happy about that. Having Mainely Tubs sell and service your hot tub is a no brainer. Dave also stuck around and gave me a much needed education on best water maintenance practices going forward. 100% delighted with Dave and his professionalism and care and concern. How did the service call go? Couldn’t have gone better. —Tim"

"Things went great! They showed up a week ahead of schedule. Staff was prepared and professional. They took the time to answer and explain everything I asked and needed to know. I was impressed that all 3 staff members were constanly on the move getting things done. I dont think it could have went better. Last note, office staff was great too and kept me in the loop since it was planned a season ago."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."