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"Job started a day later than scheduled due to their equipment being down. Job was originally scheduled for 5-7 days. Job actually took 2 weeks and salesman called into the third week saying the job was done. We have never had mold remediation done before and was selling our house. The explanation of how the job would go was vague at best. This is not a process we are familiar with having never been through it before. In the estimate there was a blanket statement of “any construction materials removed will not be replaced” (once again we were never explained anything about this process in regards to things being removed). Upon the job being completed the buyer noticed there was no mention of insulation replacement. We were 2 days from closing and had to hire someone to replace the insulation. The handyman hired to replace the insulation noticed other items had been removed by octagon. We were not left a list of items removed from the residence. I was just told by Matt Brown that “that’s why I gave you a referral of a weatherization company” for 8300$ one would think you might get a verbal explanation of items needing replacement or at least an itemized list. Hope we don’t need to go through this again because as Octagon will not be contacted again."

"It was a very technical job. They did a fantastic job. They were prompt and got the job done under budget. It was a completely pleasurable experience for me and I highly recommend them to anyone!"