Angie's List is now Angi. Learn more

Octagon Cleaning and Restoration

4.8

(91) Verified Reviews

Founded 2002 • With Angi since July 2009

Business Highlights

Emergency Services OfferedEmergency Services Offered
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

353 Roosevelt Trail

Windham, ME 04062

Description

Has your home or business been damaged by a fire? Octagon Cleaning and Restoration is your Maine source for all of your fire damage recovery needs. We offer water extraction (water removal), fire and smoke restoration, water damage restoration, water damage cleanup, and fire smoke damage restoration, as well as carpet cleaning services and commercial carpet cleaning. Our services don't stop there! Are you in need of black mold removal or air duct cleaning? We have you covered! Our superior air duct cleaning service, which includes commercial air duct cleaning, and mold removal services will not leave you disappointed! As your local carpet cleaning company, our team guarantees a professional experience every time. Our clients - both homeowners and business owners throughout Maine and New Hampshire - will testify that our carpet cleaning services, air duct cleaning services, and everything in between are unrivaled. The damage caused to one's home or business by fire is traumatic enough without having to worry about how you're going to clean it all up - let Octagon Cleaning and Restoration take it from there! Our fire smoke damage restoration service and water damage restoration will transform your property to where you recognize it again! Call Octagon Cleaning and Restoration today for a quote or restoration consultation!...

Verified Reviews

4.8

(91) Verified Reviews

Ratings Distribution

5

81

4

4

3

4

2

1

1

1

Rating Details

Price

4.6

Professionalism

4.8

Punctuality

4.9

Quality

4.8

Responsiveness

4.8

Read reviews by category

carpet cleaning (68)mold removal (25)air duct cleaning (15)water damage restoration (14)floor cleaning (5)house cleaning (5)basement waterproofing (2)insulation (2)upholstery cleaning (1)roofing (1)drywall (1)
Showing 1-10 of 91 reviews
5.0

09/21/2021

I called Octagon the day after we had an upstairs water leak. The next day, Octagan had scheduled a technician to assess the damage and set up the mitigation solutions to dry out the damage before mold could set in. Everyone from Octagon was friendly, professional and very responsive. If you need a fast, reliable and effective response, you will find it with Octagon!

Description of Work
Water damage mitigation services

Category carpet cleaners,water damage restoration

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/17/2021

3.0

12/26/2020

Job started a day later than scheduled due to their equipment being down. Job was originally scheduled for 5-7 days. Job actually took 2 weeks and salesman called into the third week saying the job was done. We have never had mold remediation done before and was selling our house. The explanation of how the job would go was vague at best. This is not a process we are familiar with having never bee...

Description of Work
Mold remediation

Category carpet cleaners,mold removal

Cost $8,300

Services Performed? Yes

Work Completed On 11/27/2020

5.0

11/05/2020

It was determined we didn’t any remediation however they were very professional and responsive.

Description of Work
Check mold situation

Category air duct cleaning

Hire Again? Yes

Work Completed On 11/05/2020

5.0

09/07/2020

It went great. Chris wa very polite, practiced Covid Precaustions and explained what he was doing. He left no mess and my carpets are cleaned.

Description of Work
5 carpeted room, 2 stairwells and one hallway

Category carpet cleaners,air duct cleaning

Cost $300

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/04/2020

Images

Review for Octagon Cleaning and Restoration - 353 Roosevelt Trail, Windham, ME - 38856975

Service Provider Response

Thank you for your review, it was our pleasure to serve you & we greatly appreciate your business! Sincerely, Octagon
5.0

07/28/2020

I highly recommend Octagon Cleaning and Restoration. We recently purchased a house on the water and discovered that we had a mold issue in our basement. Matt and his crew were professional, informed us what needed to be done and completely eliminated the mold and the musty smell. Matt was very responsive to my texts, answered all my questions and a great representative of Octagon.

Description of Work
Mold remediation in basement

Category air duct cleaning,mold removal

Cost $5,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/27/2020

5.0

05/29/2020

This was over the memorial day weekend. Matthew came within hours. He wore a mask throughout. very efficient with timing and communicating by text. He really did an excellent job .I have not been billed yet. I cannot comment on money or price. I was given an estimate and I expect it to all go well. very grateful , Joan and Jeff

Description of Work
my outdoor spicket broke and water leaked in to our basement, making a couple of inches flood. With appliances and all, it was concerning.

Category water damage restoration,air duct cleaning

Cost $700

Hire Again? Yes

Work Completed On 05/29/2020

Service Provider Response

Thank you [Member Name Removed] for taking the time to leave us a review. We're so glad we could help and we appreciate your business! Sincerely, Octagon
5.0

04/24/2020

It went very well. Mold was effectively abated (per post-process tests). Staff very friendly and respectful.

Description of Work
Mold remediation and decontamination

Category carpet cleaners,house cleaning,insulation,upholstery cleaning,water damage restoration,mold removal

Cost $9,800

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/06/2020

Service Provider Response

[Member Name Removed], Thank you for taking the time to review our service. We are glad we could help you. It was our pleasure to serve you. We appreciate your business. Sincerely, Octagon
2.0

10/23/2018

They are good when they work but did not complete the job, did not find source of problem, did not communicate and disappeared in the middle. Job not completed and had to get another company to finish. They do not return calls.

Description of Work
Water and mold remediation

Category carpet cleaners,water damage restoration,air duct cleaning,mold removal

Services Performed? Yes

Work Completed On 11/01/2018

Service Provider Response

[Member Name Removed], We completed your job based upon the instructions given to us by your handyman. We have attempted to reach you multiple times. Please feel free to call us to discuss this matter any time.
5.0

07/14/2017

Robert came out and was awesome! He was very knowledgeable and explained the mold was small and not an issue. He discovered what we thought to be chipmunks that nested in our attic. He explained it was not harmful, but if it was his home, he would remove insulation and clean thoroughly. That's what we did. We scheduled a date for his team to come back, and they were very thorough! They worked all ...

Description of Work
We discovered a small amount of mold in a couple areas of our home. Called Octagon to come out and learn more.

Category insulation,mold removal

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/20/2017

Service Provider Response

[Member Name Removed], thanks for the great review. It was our pleasure to serve you. We appreciate your business.
5.0

01/03/2017

It was a long, difficult process because of prior work that had been done incorrectly. Octagon's people were professional, courteaous and efficient.

Description of Work
Removal of mold in attic

Category mold removal

Cost $4,200

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/14/2016

Service Provider Response

[Member Name Removed], Thank you for the review. We are always happy to help. We appreciate your business.

Services Offered

We provide mold remediation, water damage restoration, carpet cleaning, air duct cleaning, and more for Residential and Commercial properties. Our firm is IICRC Certified are proud members of the Better Business Bureau which means we adhere to a strict code of ethics and use approved cleaning and restoration methods.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Discover, MasterCard, Visa, Check
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes