Polglass

He showed up rushing, 2 hrs prior he came without confirming appointment date and time prior. He didn’t pay attention to detail put glass in dirty and didn’t remove all of old glass before install. Never gave receipt or warranty as he stated he would and has not since sent receipt in fact was very inconsiderate and loud. Wasn’t willing to fix the glass he installed dirty with scratches.

Excellent Eric is the best !!!!!

This may have been the worst customer service I have ever experienced. The gentleman I worked with gave me a quote and when he arrived to my home to assess the glass he increase the price $40. I believe he did this because of the neighborhood that I live in. Previously, I had to send him pictures of the work I want it done three times. He called from two different phones which made it difficult to recognize who he was. This also confuse me and made it difficult to determine where to send the pictures. After declining the increased price for the work he walked away without saying anything and got in his car. I close my front door and two minutes later he came back and asked to look at the work again. He then re-quoted the original price and said he could do the work. He was so rude in contact and also proceeded to come into my home uninvited without wearing a mask during this pandemic. After he left I determined that the experience Was so poor I would not give him my money for the services. I called him back and told him that I would like to decline the services. He proceeded to yell in the phone that he had driven an hour to my home and other mutterings and then hung up without proper salutations. I am so happy that I did chose not to go with this company. My husband gave me another glass company to call and I went with them. The work was done professionally, they were courteous and respectful, and charged me $55 less than the company that I got from Angie’s List. I would not recommend this company to anyone and strongly encourage Angie’s list to remove them from their lists. Thank you for reading this review.

I phoned POL GLASS to request an estimate to replace the broken glass in my egress window which was causing condensation. Mr. Brych was professional, knowledgable and very responsive. He came right out to my home to assess the damage, provided me with a reasonable estimate, promptly ordered the part, phoned once it arrived, and performed the installation, all within a 3 day turnaround!! My Brych's expertise and experience resulted in a top notch work product of superb quality. I would highly recommend POL GLASS for all your glass needs; satisfaction guaranteed!!!

They came out quickly, did a good job and their quote was less than what a different company had quoted me.

The replacement mirror is not the exact same size as to what was originally in the med. cabinet door. The edges of the mirror are not finished. One corner of the mirror is not cut straight. I had to move the unit to another bath room with only 1 medicine cabinet so these issues we not evident and sitting side by side with a good mirror cabinet door. Erik of Polglass was nice guy and he came to pick-up the cabinet door and took back to the shop for repair. He returned it a week later which we really appreciated.

I first contacted Eric as I needed to upgrade the shower enclosure for my bathroom. It looks fantastic now, with modern finishes. He also took care of replacing the aged window and worked with me to get the tinting just right. I've since used him to renovate several other parts of my house, including a broken bedroom window and a large sized window in the kitchen. I appreciate that he takes the time to explain the process, understand the project, and make sure that its exactly as promised. He also offered the most competitive price among several estimates.