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"Emerson Paints: All Sales, No Service If you’re considering Emerson Paints, let me save you the trouble: don’t. I responded to one of their Instagram ads and was immediately bombarded with phone calls—relentlessly. Once I was ready, I called back and scheduled a free estimate. The sales rep they sent was personable, knowledgeable, and assured me he’d been with the company for ten years. That part actually felt promising. He gave us three tiers of service, and my husband and I chose the middle option. I even went to the paint store the next morning to pick out my color. I texted him with my selection and… crickets. Days passed. I followed up. He apologized and promised to get back to me. He didn’t. Eventually, I called the office directly, only to find out we weren’t even on the schedule. That’s when the owner stepped in—sounding every bit the overpromising, fast-talking salesman you hope never to deal with. He assured me we’d be fit in the following week and that he was “putting his very best guy on it.” Then the day arrived… and a truck pulled up with a completely different company name and logo on it. Turns out, Emerson subcontracted the work without telling me. Not even a mention. Total bait and switch. To make matters worse, the sales rep had promised I wouldn’t have to prep anything in my kitchen. But when I asked the owner, I was suddenly responsible for clearing countertops and emptying the front of all my cabinets. My kitchen was a disaster zone for a week—all based on bad information. Then came the most unbelievable part: on day two of the project, an Emerson employee came to "check on things"—and let himself into my home. No knock. No doorbell. No hello. Just strolled right in like it was his place. I was stunned. The one saving grace? The subcontracted crew was excellent. They were professional, efficient, and lovely to work with. I would’ve happily hired them directly—for a likely much lower price—if Emerson hadn’t been the middleman. (Message me if you want their name; they were fantastic.) Emerson Paints, on the other hand? Not a single follow-up. No call to see how the job went. Nothing. Their last contact with me was their guy walking uninvited into my house. Bottom line: Emerson Paints is overpriced, unreliable, and dishonest. I wouldn’t recommend them to anyone."

"I had a very positive experience with JCB and will definitely call them in the future when I need help. I wanted to completely change my kitchen but I didn’t want to shoulder the expense of new cabinetry. I spoke to Brandon about my vision (which was to have a rustic, distressed look on my kitchen cabinetry with coordinated accent cabinetry around the kitchen) and he gave me a lot of helpful info on the phone, even before I signed the contract. He came out to my home to show me what they could do, to make sure it was to my liking. His estimate also seemed fair. Once the job started, Brandon and Chris and Joe were kind and communicative, letting me know what they were doing each day and checking in for feedback. Because I wanted a unique, distressed look on my cabinets, they created the look entirely by hand based on my description of what I wanted. It was painstaking and labor-intensive, but they worked efficiently. The entire job was done in a week (they worked through the weekend) and I’m thrilled with the result. They also re-painted my walls, in a color that complimented the new cabinetry, and they replaced a light fixture. In addition to be very talented and building me a kitchen that I love, they are genuinely good humans, which is even more important. I’d highly recommend JCB."

"Very fast and very good."

"John did an outstanding job painting our home! The work was clean and precise, and he went above and beyond by fixing small issues we had noticed or not. His attention to detail, professionalism, and thorough cleanup were impressive. Highly recommend for any painting project!"

"Excellent service and great pricing!"

"The work progressed on time by two excellent associates who were very capable in painting, but also in hanging patio doors. Their painting job was done very meticulously and the house looks clean and great! Giorgio also arranged for a plumbing contractor to replace leaky faucets to facilitate power-washing the walls outsi before painting. I feel that I got good value for the money."

"Great job house looks like new"

"Fair price. EXCEPTIONAL work. It looks like nothing every happened in our basement. I strongly recommend them. I will be using them again."

"Great. Carlos, the owner, is one of the most responsive providers I have worked with. He worked with my tight schedule (trying to get house on the market quickly), helped me problem solve some related carpentry issues that were outside the scope of painting, and has a highly professional crew who were either early or on time everyday. The project was the exterior of a Capitol Hill townhouse. The team took great care to make sure neighboring properties were protected. The neighbors noticed and appreciated C&V’s attention. Highly recommend."

"I couldn't be more thrilled with the incredible work done by Chavez Painting & Construction LLC. From start to finish, their professionalism, attention to detail, and craftsmanship were truly outstanding. The paint job they did was flawless—clean lines, smooth finishes, and the perfect color match. They took the time to prep everything meticulously, ensuring a stunning final result. My walls have never looked better! On top of that, the floor installation was equally impressive. They worked efficiently while maintaining the highest quality, transforming my space with beautiful, expertly installed flooring. The precision and care they put into every plank placement were evident, and the end result exceeded my expectations. The entire team was courteous, punctual, and committed to excellence. They went above and beyond to ensure everything was perfect, and their dedication truly shows in their work. If you're looking for a company that delivers top-tier quality and outstanding customer service, Chavez Painting & Construction LLC is the one to call. I will certainly be calling again soon! Highly recommend!"