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"This contractor is HORRIBLE. I hired them based on Angie's list recommendation and the really good reviews. BIG MISTAKE! I hired Black Rock Renovations (Javier LaRue) to build a shadow box cedar fence and it was a nightmare. One major thing Mr. LaRue did was place the posts outside the fence line, changing the entire look of the fence. He did this without consulting with me. He also cut the pickets at the bottom of the fence different lengths, he left holes where pickets should have been and did not cut the wood correctly leaving it looking very sloppy. There were several pickets that were used to build the fence that were split and damaged. When I asked him to fix the fence posts to match the shadow box design I paid for, he said that I would have to pay for it. I was already paying him over $7000 for the fence so I asked for a discount since he wasn't willing to fix his mistake on his dime. He told me he would give me 5% off the labor cost which would have been $150 but only if I leave him a 5-star review. He also left my neighborâ s side of the fence undone for over a week not saying anything to me about needing to finish it. As far as he told me the fence was complete. I had to email him several times, call, and text him and meet with him in person to show him the mistakes that needed to be fixed before I paid him for the job. He felt he did the fence correctly and often argued with me even after I showed him the major mistakes he made. He also threatened to file a mechanics lien on my property if I hired another contractor to fix his mistakes without paying him the rest of the money. Mr. LaRue's company is only two years old, and it shows. He makes promises that he doesn't keep and then denies later that he made. He speaks professionally and carries himself well, which is another reason I felt that using him was a good choice. Donâ t be fooled. Donâ t make the mistake I made. He will send someone to do a sloppy job and he will not care what you think about it. I am stuck with a fence that I paid over $7,000 for that does not look the way it is supposed to look nor is it built with the quality and standards that you would expect a fence costing over $7,000 to be."

"Drew and his team were a pleasure to work with and did amazing job and I would highly recommend his services."

"as advertised"

"It went well."

"Simply put, hiring Insurance Claims Specialist, LLC was one of the most important decisions we made in getting our roof damage resolved. We are responsible homeowners with a strong track record of maintaining our house and property, as well as making sure we have proper insurance coverage. But when weather damaged our roof and our insurance provider denied our claim, we found ourselves in uncharted territory. The process with the insurance provider was daunting, confusing, lengthy, stressful, and not transparent. We were kept at arms length and passed through multiple reviewers. They sent a third-party engineer who showed up unannounced, spent very little time inspecting the damage, and then submitted a report that had numerous factual errors. That report then became a baseline for the insurance company! We were buried in red tape and going in circles. Wayne was able to quickly step in and, using his extensive expertise and knowledge of the regulations and insurance process, got right to the point. As a respected, experienced adjuster, his analysis and steadfast conclusions carried weight. In what could have been a disputed claim that may have taken years to resolve, he cut through the red tape and was able to resolve the matter in our favor within months. In a world where home owners are kept at arms length and treated with skepticism, Wayne was treated with respect as a knowledgeable expert whose views were grounded in experience. When he spoke, people listened. Wayne was very candid and responsive to us. He kept us out of the process details and acted as our representative, while keeping us appropriately informed. He made the process much less stressful! He got the right people to listen and move forward with the right decision. Again, one of the best decisions we’ve made. We highly recommend Insurance Claims Specialist, LLC without reservation."

"I am not sure how this Company got any 5s. I had a project done years ago and I became the Foreman! Damaged wood installed, door jams installed incorrectly, and I have a “lifetime” warranty on skylights they can never seem to fix and it is causing more damage to items THEY INSTALLED conveniently NOT covered by their warranty. Once I agreed to go all in with this company I stayed with project but in hindsight I wish I had gone with someone else even if they were more expensive! And this Company was not the lowest quote but they were great salesman who have yet to deliver the quality product they promised me. I am very frustrated because I have been dealing with this FOR YEARS! I prefer giving smaller businesses MY business. Not that I have anything against big businesses, I have utilized them too, but this experience is making me rethink small business support with this kind of lack luster overall service. They rushed me for full payment to move on to another project, and since then I have been a non priority. And believe me, I have been extremely patient as I waited for them to make things right before writing an bad review but I am tired of what feels like, the brush off."

"It’s not often that a reviewer praises a contractor for what he DIDN’T do. Austin Ireland, the owner and operator of Drytek, didn’t propose spending several thousand dollars on encapsulating my wet crawl space. He said that in my case encapsulation might not be cost effective. You see, my 50 year-old home’s foundation consists of 8”x 8” wood posts, with the foundation’s perimeter enclosed by 1”x 6” boards, slatted to allow for ventilation. The layout of my irregular crawl space posed other installation problems as well. Among other things, insulation panels would need to be installed to form walls in addition to the vapor barrier and a large dehumidifier. Four contractors/salespersons preceded Drytek’s Austin Ireland. One simply said there’s nothing that can be done. Another proposed encapsulating the crawl space from the OUTSIDE, but thankfully never followed up. Another did an evaluation, but never returned my calls. Dryzone wanted $8,500 but offered a pressure tactic $425 discount if I signed a vague contract the same day the salesman came. Later the salesperson said the installation of insulation boards would raise the cost significantly. The salesperson at Dryzone also said he would call back with details, but didn’t. Drytek’s Austin Ireland, on the other hand, took more time than any of the others to carefully examine my crawl space. I crawled with him as he pointed out the condition of my crawl space and the challenges of encapsulation. By this time, my own research had better prepared me to better evaluate proposals. I found him to be knowledgeable, straightforward and honest. I was a highly motivated prospective customer. Last year a HVAC system had been installed with the air handler, electronics, and ductwork in my crawl space. The moisture in the crawl space last summer was degrading the new system. So what did Austin Ireland of Drytek propose? Four centrifugal snail fans joined together by extension cords, placed strategically in the crawl space. These are not exhaust fans to ventilate, but rather air movers like you may have seen in public bathrooms to dry floors. He even showed me what to do, and wouldn’t take any payment for his visit. After investing $400 the next day at Home Depot , I located the fans, connected the extension cords to the receptacles in the fans and waited for the heat and humidity to test Austin Ireland’s theory. It is now six weeks later and we have had three prolonged periods of hot, humid weather during which I have activated the fans. THE CRAWL SPACE HAS STAYED AS DRY AS A BONE. Amazing! The vast majority of wet crawl spaces need to be encapsulated; mine did not. But it took a trustworthy expert whose ethics mattered more than profit to present the best solution for me. Austin Ireland, owner and operator of Drytek, is that person."