We went to the "show area" located in Manassas. It was a little confusing because there are two different companies back-to-back. The other company was closed, so we traveled back up the hill to Outdoor Home Center. They answered our questions and were not hoovering over us ready to make a sale. After deciding to go with Outdoor Home Center, they came out to our home and discussed prices and options. There were a lot of options available, so we were able to customize our shed. Because of our hilly backyard, we needed framework done. This was explained early so there were no cost surprises. The only misunderstanding was another person (whom works with them, but another company) that actually did the framework. We felt uncomfortable just writing him a check, so we contacted the Outdoor Home Center. They quickly responded saying he does their framework for all of their clients. We requested an estimate,which he provided within a day and e-mailed the document for our files. They gave us a date for building the shed, that was changed once, but we received a call to confirm the change. In fact, the shed was built earlier than anticipated. They told us they would be there by 6:30am and start work by 7:00am. They were exactly on time and ready to work. The shed came semi-constructed. They just had to assemble the sides, floor and roof. The workers were kind, fast and reliable. I think it took less than three hours to complete. We watched them from our deck, and it was like watching a puzzle being put together. The shed is exactly what we expected. We hope to enjoy the extra storage for years to come.