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"that Roberto and the crew did a great job on the retaining wall and driveway. The workmanship was excellent, and Roberto accommodated my every request for alterations in the design without question. In addition, his suggestions contributed to creating the finished product that I had envisioned."

"Artie was quick to respond and setup an estimate for the work needing done. After a price was agreed to and the job changed up from what was initially expected, everyone was quick to accommodate the change in job needed. Everyone in the company was pleasant to work with and I highly recommend calling them up for an estimate and to help complete any plumbing job. Thanks again!"

"Alex was extremely professional in the removal of some downed trees near a waterfall on my property. He happened to be in my area (Western NC) post-Helene doing storm work and came by at a moments notice with his crane. I would highly recommend Shy Tree to anyone looking to hire a very experienced and honest tree service."

"Fast, thorough, communicative"

"Carlos came over the same day, we discussed options. His staff came the next day and trimmed and thinned both trees. They cleaned up all the branches and sawdust in the area. We were very satisfied with their service!"

"UPDATE: My previous review still stands from a couple years ago for that specific plumber only - but my most recent experience has been a nightmare. Will never recommend this company ever again. They definitely have changed since my last experience. Not only did the plumber they sent (12/9/24) not do anything to make any effort to clear a clog ( I won’t be petty and provide a name, even though I should) - after signing agreements and I asked if I should pay now -he said I probably should so he could get started - I know I should’ve just sent him on his way, but wanted to get this fixed (astronomical for what was -or in this case wasn’t done- and was told that prices had gone up a lot since my previous experience). He also had to inform me that normally they send the new guys to do this type of work ( implying unclogging drains was beneath his “expertise “). Then proceeded to tell me he was convinced it was a collapsed drain (after snaking the drain for less than a few mins)and that I probably had water flooding under the foundation said he needed to get a hold of their camera guy to be sure - he went to his truck to call him came back in, about 20-25 mins later to tell me he couldn’t get a hold of their camera guy and left a message for him. He then said he would try one more time with the snake - did the same amount of effort as the first time and said we would have to wait until he could get a camera down there and that we would have to let the drain dry out a bit so it would probably be the following week. Packed up his stuff and said I should call him in an hour to see if he heard from the camera guy (why should I do the calling for follow up??) When he left, he seemed to struggle backing out and damaged our lawn (have security camera footage). I called the company the next day and was sent to voicemail (left a message that said I had some concerns but didn’t leave a lot of detail) and was told that I should hear from someone that day - I did not. Called the next day and was told by the supervisor of the phone people that the phone person should have told me it was 24-48 hours before a manager would respond and she would not allow me to speak to anyone else. I did not hear back from anyone in 72 hrs, so I called back and then was told that the manager was out (conveniently). I gave up calling them and called another plumbing company who fixed the issue in a short amount of time (no collapsed drain, just a good ol’ clog). Decided to call Len the Plumber one more time ( 12/23/24) 2 weeks AFTER my original call and was told that there was a note in my file that said the mgr did call 3 days prior to this call (there had been no conversation or missed calls or voicemail received by me - so either he called a wrong number or this was a lie) and in the notes the mgr (Brian, I was told by the phone person)stated that I was told about the pricing and that was it. Not sure where he got his information of what he thought my issue was, since I didn’t leave a lot of info when I spoke to the phone people other than it was frustrating to be told I would get a call in 24-48 hrs. This last phone person said she would send an email to all managers with my concerns and would hope someone would assist. No response. (12/28/24). Think twice before using this company. It has changed ownership twice since the original owner- history has shown as ownership changes in companies , so do priorities and not to the benefit of the customers."

"I had three estimates and these guys came in with the best fair price. They cut down a half dead 65 year old oak tree around power lines and my house with precision. The ground crew kept the wood rolling into the shredder until it was cleaned up. In the end they had everything removed even down to the last twig. Racked up and all. Great bunch of guys I would recommend them anytime."

"I got an estimate for yard work from Hometown Tree Experts about 7 months ago. One of the early estimates included pruning some tree branches on my neighbors property because they were growing into my property. My neighbor later did the work himself and rescinded permission for Hometown Tree Experts to prune his tree. I corresponded with Jacque in the Hometown Tree Office by email and she verified that my neighbors property was removed from the quote. I then paid a deposit and signed a contract for work in my yard only. The work in my yard was fine. Unfortunately, the Hometown Tree workers apparently did not have the updated version of the work order where neighbor’s property was removed. They cut off several additional branches from my neighbor’s tree without his permission. I was very upset to hear that Hometown Tree Experts had gone into my neighbor’s yard and cut additional branches off after he had already done the needed work himself. I have called and emailed Hometown Tree Experts many times over the past 7 months to ask what they were doing to address their error. They told me repeatedly that they were working with my neighbor to resolve the issue. I am very disappointed and frustrated to hear that this this issue is still not resolved. My neighbor ultimately hired another company to fix the work done by Hometown Tree Company. I was not involved with discussions with other company so I cannot comment on that. All I know is that my neighbor and Hometown Tree Experts still have not resolved their dispute 7 months later."

"Project Manager came to site. Reviewed tasks and provided estimates"

"Would highly recommend Timber Pros. Our leaning tree was removed and they trimmed low hanging branches from the rest of our trees. Very professional and efficient. Also, cleanup was great!"