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"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Extremely satisfied with the work! They did an excellent job, got it done quickly and within budget. Also great communication! Highly recommend!"

"Very well. Workers cleaned up area and worked neatly. Very satisfied with quality of work and would use again!"

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"I placed a notice on Angi that I desperately needed an architect. I was given a list of 5 companies, however Campbell Architects (CA) contacted me first. As a matter of fact, I do not recall any of the other companies reaching out to me. When I tell you that Johnathan Campbell stepped in and did what I needed him to do which was to draw a PLAT of my property, he also went above and beyond what one would expect someone as busy as him to do. He came in and recognized that in addition to needing a PLAT, I was also having a terrible time getting the work on my property completed because a hostile neighbor continuously contacted the DOB with false statements causing me to incur numerous Stop Work Orders. When I asked Mr. Campbell what his experience was with this sort of thing, he told me and then offered his help. What I found was a very thoughtful, quiet, and professional architect who had seen it all. Not only did he understand the situation with the neighbor, he also understood my plight with the DOB and set about methodically, and very carefully stepping in to argue my case for me. He has the experience, he has the knowledge, he has the patience and he is an established and well known architect in this area, and highly respected at the DOB. It took me six months to get a response from the DOB, but once Mr. Campbell stepped in, it only took one day. My point here is that the magnitude of an individual's professionalism, knowledge and capabilities is reflected in the work product and engagement experience you the homeowner will receive. Here, Mr. Campbell made a WORLD of difference in my life as a homeowner trying to do her best against a system of mostly men who know the system, who can be cavalier and do not really care that we the homeowners have become frustrated with DOB. Mr. Campbell is an ANGEL. If you ever need an architect, he is your guy. He is a no nonsense kind of man who really, really cares about people and understands that most homeowners are "no match" for the DOB machine that controls the movement of homeowners here in the DMV. I am so grateful to Angi for creating a platform where I could find Mr. Campbell. I honestly do not know if I could have survived my nightmare ordeal without his knowledge, strength and capabilities. I now consider him to be a friend. I was shocked that he was willing to help me with the crazy man next door, but he took all of that on. He has made a difference in my mental health and ability to complete the work that I started, which the neighbor constantly stopped. I feel that I got more than an architect when I met Mr. Campbell. When people tell me they need an architect I always tell them JOHNATHAN CAMPBELL FROM CAMPBELL ARCHITECTS. This is the best company I have worked with in years. So grateful to have met him."

"Brian and his crew were meticulous and the driveway looks great. My only comment is that at one point there was a slight lack of communication. But that did improve a lot at the end of the project. The cost always seems high no matter what you have done. It was slightly over the estimates given on the website, but not too far out of line."

"I had such a great team working on my home. Every project was completed exactly how I requested and done timely. The most important factor for me was how they cleaned up after themselves after every job. Also, the constant communication. The work is definitely quality. I did everything in phases just to get a feel of their work. I had electrical and painting done in my office and mudroom. I later decided to hire them to complete some electrical, painting, gym, and storage built out in my basement. I am saving up for the full bathroom I want done in my basement. Will definitely hire them again."