Get matched with top glass block pros in Braddock Heights, MD

"I hired this company. They sent me a very professional sales person who spent time with us to show us what they could do to replace just the two leaded glass panels in our solid wood front =door. We were very pleased with the salesman and he gave us lots of information, answered all our questions. We will be visited by the project manager next week to take measurements and then they manufacture the panels and will install them when they are completed."

My name is Robert Congedo president of KMA Associates, Inc, I have the following licenses: Class A Virginia, Maryland contractors, Maryland home improvement, Montgomery contracting, PG county contracting, Calvert Co contracting, District of Columbia contracting, land disturber certified from Virginia. I have over thirty years of experience from building houses in all price ranges, in all of these areas. I spend a lot of time on every job to make sure things are done right. All of my homes have appraised for 10 to 30 percent higher than the cost to build. I can offer you competitive pricing as I have low overhead and years of experience with all my subs. I build one at a time. All my estimates are free and depending on the detail are exact prices. I have never increased price on any project without the owner's approval in writing.I also carry over two million in liability insurance . I can find lots in any area and have available architects to help design your home.

"Don made the drive out to my home to measure my existing basement window openings. He then sat down with me and explained to me what my options were as far as glass blocks and different features available. He was fully prepared to show me how MGB produces the windows and the install process. I thought the pricing was very fair and they had the block windows finished in just a few days. Both Don and Scott in the office were extremely professional and answered every question I had. I would highly recommend Maryland Glass Block."

"We needed a repair of a leaded glass side light. Terraza was very efficient and professional and quick to give us an estimate. They removed the panel, and returned the very next Saturday with a perfect repair which they installed. We met Donna and her husband who did a terrific job. I hope our dog Jeff who made this repair necessary when he tried to attack the mailman from inside the house never does this again. If he does we will get to see Donna and husband again and Jeffs milk bone treats will be reduced."

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Everything went well.  Workers came and cleaned up.  No problems with installation.

If you want your windows done, call them.  If you are "thinking about it".  Don't call.  They will call you daily afterwards.  I had to block them from my phone as they continue to call me every 2 days for what I don't know.  Work was well but the phone calls are annoying.  

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"Tomas did a great job selling the company.  He provided an estimate but it didn't include any amount for the "materials" they were going to supply which we were to pay for.  The contract said the project would be completed by the end of June.  June 16 we called because we hadn't heard from anyone about picking out tile, toilet or vanity.  After a confusion about communication, Tomas met us at Lowe's where we picked out the shower door, toilet, and vanity.  He then said, "let's go to a place where we can get a really good price on tile." We went and picked out tile and some decorations. We ordered and paid.  It all went very quickly because the place was closing and Tomas appeared to be in a big hurry.  He has a good eye for color and design and was helpful.
About a week later, William began the project.  He was unobtrusive to the family and always polite.  He worked whenever he was on site.  The quality of his work was excellent!
The problem we had was with communications.  William didn't seem to know about a leak we had in the shower which was the cause of us ending up remodeling.  No one came by to check how the project was going.   The two times I called the phone number on the card Tomas gave us, the phone was not answered professionally.  I thought I had  wrong number and had to ask if it was Euro Design.  First time I asked who was in charge of the day to day project; who I should be talking to about my concerns.  I was told Tomas.  So I e-mailed him about the plumbing and he e-mailed me back.  At no time during the actual renovation did I see Tomas.  When the renovation was done, another employee came out to check on the project and bring me the final paperwork.  During the project I was told we needed more glass which was a special order...I was told, "order 5 strips' by Tom which I did even though he  had not come to look at what was still needed. We ended with 3 full strips leftover at $55 a piece which could not be returned!
When the final paperwork was presented, there were charges over $1,500 for materials, including paint costs of $150 for a very SMALL surface (most of the bathroom was tiled).  I questioned the cost and why I couldn't have purchased the paint myself.  The problem was we were told the night before that they would be painting the next day.  We had to pick a color "on the fly" and then rely on them to purchase it...another communication problem.
I presented the Angie's list coupon but was told, "it was already included in the price; everyone gets that discount".
Overall, the quality of the finished product is good.  The shower faucet didn't work right and they came out very quickly to repair it.   The reason I wouldn't use them again was the lack of professionalism and communication.  The phone isn't answered professionally; it is unclear who the project manager is; the work was not done in the timeline we originally agreed causing a sense of rushing to get items picked the job done; and I suggested a line item on the contract which said "estimated materials cost" so the customer has some general idea of the "unknown" costs for supplies.
I told all of this to the gentleman who came to finish up the paperwork.  He said he would talk to the owner about it and see if we could be given an extended year warranty.  He NEVER got back to me.  I paid and he was gone, gone, gone.
This company has great potential but they seriously need to work on customer service!
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"They did a great job installing windows for my entire home. It is remarkable at how much noise is reduced with new windows! Also noticed my ac and heating bills are lower. They also did a beautiful sliding glass door off my kitchen."

"Very professional. I hadn't really thought through that doors were not included and I have lots of glass doors so that doubled the price but I think it was still fair. They made sure I was happy before they left..
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Our goal is to make home improvement projects headache-free for the homeowner. We love designing so don't feel shy if you do not have it all figured out - we'll be glad to help put together a project that will Wow you. \n \nWe are a licensed general contractor and able to help you design, plan and complete your home improvement project from beginning to end. We want to add you to our list of satisfied customers. \n \nPlease read our ratings & reviews and take a look at our online portfolio. \n

A & C Partnership Construction Co. Is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.