Get matched with top drain cleaners in Williamstown, MA

"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"

"Easy and good service I will recommend this company to anyone who is interested in getting work done."

"Fast response very knowledgeable plumber and efficient work. Will call again !"

"Fast, friendly service. They went the extra mile from the original job and fixed out basement sink. Thanks!"

"It went well! I expected it to take a long time to get it picked up, but I called for the bag to be emptied on Friday and they were here Saturday! I am already filling it up again. (We have a MESS from the storm and need to finish the kitchen before this weekend's company coming in from out of town.) I have already called them to request my bag be emptied on Friday, and they have me on the schedule! I can't believe the customer service is so great! This is not a regular dumpster company. I have a dumpster delivered last summer and they gouged my driveway. What a nightmare it was to get them to pay for the driveway to be fixed. NEVER AGAIN! It's BullBag only for our future needs."

"Overall, it went pretty well. I took a while to decide on which of the colours and edging I wanted; they did a good job of following up and reminding me. Since this work is for a house I'm renting, I wasn't always able to get measurements quickly. There were some quirks. The Big Deal price doesn't include removal and disposal of the old countertop; that was an additional $300. It also doesn't include the re-attachment of the sink as they don't do that work so I needed to get a plumber involved. To be fair, both of these were disclosed in the Big Deal and by them afterwards. Since this is template-based, I went out to the house and met an installer who created the template. He worked quickly but, unfortunately, his English was rather limited and several times during the entire project, he had to call their main office and hand me the phone so I could talk to someone there instead. This slowed down the process and made the interactions feel clumsy. On a positive note, they do care about the work; I had decided on 1/4" bevel edging and the main office called back and said that that edging has a higher risk of chipping and, since this is a rental, I should go with the 3/8" round instead, which I did. Since I was reusing my old sink, they brought the slab in and cut the hole for it on-site but used a vacuum and cleaned up the dust quite well. They also lowered the slide-in sink since the new countertop are thinner than the old one. This was after yet another back-and-forth conversation that resulted in a phone call to the main office so they could tell me they would do the work but wouldn't be liable for any resulting damage; there was none. The result looks good and once I get the sink re-attached, all will be well. There are still a couple of minor issues but it is a worthwhile upgrade."

"Company did a good job last summer with 3 bay windows, so I called them back when the rest of the windows in the house needed to be replaced. On the initial visit, I told the rep that I wanted the same windows as last year. He quickly found the job order and picked up the details of the window make/model/etc without any need for me to reinvent the order. The company had the opportunity to try to upsell me, as I asked them about replacement of the skylight in the bathroom. Refreshingly, they declined to do so and told me that it would be much better to wait until we needed to get the roof re-done, and to do the window at that time. As before, the first guy clearly explained the process: guy 1 to take the order and measure the windows, later follow-up visit from guy 2 to remeasure all the windows carefully before ordering their construction, and then a couple of months later, a follow-up call from their HQ to schedule the install. He gave me an approximate window for this scheduling call. It was a pretty broad time-frame because there had been an unusually large number of people needing custom windows. As before, everything went off exactly as the rep indicated. The install team showed up within a half-hour of the estimated time, and installed 11 windows without taking a break. They removed every scrap of rubbish, vacuumed thoroughly, and left the place as clean as it was when they arrived."

"Norm and Cory went above and beyond my expectations. They stayed late and removed and replaced my oil boiler with a Weil McClain. They finished the job in one day so we would have heat and hot water. They were very professional, clean and courteous. Definitely would recommend this company for any of your heat and hot water needs!"

"They arrived on time and were very professional. The work was done when promised and they cleaned up after. Everything looks great and very neat."

"I called, they came, they cleaned.  what more could one ask?
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