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"I was told that the fee to simply come into my house to assess my furnace (that was not working) would be $260 on a Wednesday afternoon... and I was told this fee would not be absorbed into the work if I chose to have it done. If this company charges such an exorbitant assessment fee, I could only believe they would inflate other fees as well. I hired another local company for half that fee to assess then repair my furnace. Shame on Heritage Home Service."

"What I love about VMA is that you can get Residential electrical work quoted 2 ways: Time/Material (emergencies), or they can send a man out and quote the job. You may also take detailed pics, send it in and they can quote it that way. My old electrician they did everything old school w calling, & didn't even like emailing, but not VMA who texts, calls, and emails. 2 professional, Journeymen Electricians did 3 separate days of work last month at my house, from the VMA Residential/Service division. They replaced/installed 7 exterior lights, replaced 2 exterior outlet fixtures with Arlington housed outlet boxes, installed one new Arlington, extended light fixture wiring and 2 doorbell wires, and exchanged a transformer for a larger one, to handle the video loads from Nest and Arlo doorbell cameras. I purchased all the fixtures, & doorbell cams. They supplied the Arlington boxes. The 2 electricians were very efficient, quiet, fast and clean. They made sure fixtures were leveled, and working. One of the 4 glass sides of the exterior light fixture broke cleanly and they honestly brought it to my attention, vs just burrowing it. I just double taped it w clear packing tape, and he put the glass in the rear of the fixture so it wouldn't be seen. I didn't want that to hold up the light install, and will deal w the Amazon merchant I bought light fixtures from afterwards. I had a lot of other construction going on, and the 2 electricians were able to do a lot in the timeframe they had despite all the other noise/work/men around. They fixed cut outlet wires from a bedroom new window installation, moved an outlet 3" to accommodate a stud inserted to shore up the new window. The cut wires were a surprise, and to get the city's Wiring Inspection approved, Cindy the Svc Manager, was very helpful in getting the electricians here stat, & the Building Inspector also stat, who had a 3 wk backlog. I had VMA Electric quote me for a porch and their pricing was much better vs another electrical competitor in Marlborough. The guys are Journeymen level, so aren't outrageously priced like Master Electricians, in the same town, who I had been using. When the Residential side has a lot of work, they can smtms pull guys from the much larger Construction Division. In all, VMA had to come out 3 times, bec the work was staged in between inspections. I love their work and do not hesitate to highly recommend. Just know electricians are expensive, and it cost $2,300 total, up front for all that work. Had I used the Master electricians the bill would've likely been double, as found out they were double/triple charging me the town's Permit fees in addition to double all the same work VMA does."

"Excellent service, very professional, responsible and reliable "

"Came out when he said he would. A little hard to get a hold of before the job. Quote was super reasonable almost half the amount the other guys wanted to charge."

"David was prompt and cleaned up after himself. He did am excellent job. I will be seeking his services in the future. "

"Jean did a terrific job."

"The electrician arrived promptly. I explained my needs and any questions/recommendations were well received and answered well. I have another electrical issue I have already given to the company and have scheduled an appointment with them next month. Highly recommended. Thanks, Bob J. :)"

"Very good service and job well done. Nick did a great job!!!"

"Quick response and fast professional experience. Reasonable price so I would highly recommend."

"It was good, very good. They were fast and responded quickly. They've been here a few times and inspected my house. They were very friendly."