Get matched with top gazebo pros in Spencer, MA

"I was with the contractor that made me think that because my good credit I was getting a good financing interest around 7% and he did not tell me that my granite steps had to be removed, he told me after the loan went through at a rate of almost 14% at this moment I would like to cancel the project, I am under a lot of stress and having back issues I am afraid that because I take time off from work I am not going to be able to pay for this high interest loan."

"Great work , very intricate. They care about there work"

"Great ! They did great work. They do a great job and leave everything clean and neat ! Great family and great company 👍"

"For the first 2 years, their M.O. is to communicate mostly through their online portal and email. Face-to-face communication is not something that they regularly schedule and asking them to do this has been met with no communication. In the first 2 jobs, their work was 'fine' for what they did with the exception that they didn't do what I asked and had to come back again to fix things (though they made some cuts on bushes that they were asked NOT to cut). This year, I tried again to communicate with them, but they were open to the job only through email and their portal. My attempts to speak with them were met with, literally, 'You should find someone else to do the work'. This year's job included 2 houses - one for my brother-in-law who is very ill and can't do the work he typically does himself. I thought that Twins Lawn Service would be more willing to at least do that job (a very small one), but again - they wouldn't even schedule it since I asked that they speak with me directly to understand the job. Buyer beware; call them at your own risk; I won't do that again!"

"Beyond good to superb! Professional, caring, meticulous and respectful of both property and people needs!"

"Very responsive! Great job on chimney pointing and removing old paint and repainted."

"Replaced front entry lock and handle set, and installed tv mounted on wall"

"I had Andrew build two custom bookcases in our living room & we are very pleased with the way they turned out. Andrew is very pleasant to work with; he did exactly what we asked of him & the project was completed promptly."

"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Signed contract on May 8 for deck build.On May 12 rep came to my office to collect deposit of apprx $13,000. He said project team meeting on Wed & would update me then on start date etc. On Fri May 16 I had to reach out to him. He wrote the team had met & materials were ordered. An hour later he wrote back that he was misinformed & that his boss was going to call me next week. Despite this, dep check cashed. On Mon 5. 20 rep wrote back that they had forgotten certain costs & to proceed it would be $8,000 more. Not a typo. $8,000 more. No apology. Ridiculous, contract rescinded. I wrote that he could return my deposit at my office just as he had collected it. On Wednesday the 21st I got a text from "Tom," presumably the owner/boss, saying he would "drop a check in the mail" to my address. Today is May 30th, Friday, and still no check. Check at a minimum should have been overnighted. They owe me interest not to mention the deposit to hire a contractor who will honor contract. Bad."