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Garbage Removal questions, answered by experts

If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

You may be able to install a garbage disposal on your own, especially if you're handy or have some experience with plumbing. However, if you have any concerns or want to make absolutely sure that the connections are installed correctly, you may be better off hiring a local garbage disposal installer to do the job. 

On average, it takes one to four hours for a professional to install a garbage disposal. This includes removing the old unit, taking necessary measurements for positioning, removing and fitting new pipes, and installing the brand-new disposal system. If there are unforeseen issues, such as accessibility concerns, the process takes longer.

Most garbage disposals have a reset button that can be triggered with a tool as simple and accessible as your index finger. That said, if you need to perform a more in-depth troubleshooting step, like manually moving the arms inside the unit or rotating the impeller plate, a hex wrench is the most common tool you’ll need. Most garbage disposals come with a hex wrench.

Whether it's worth repairing your garbage disposal depends on its age and the specific problem. Generally, if the unit is eight years old or younger, repair is a good option. For minor issues like a bad seal or a simple jam, a repair can be inexpensive, sometimes under $10. However, if the motor is broken (a repair that can cost $150 or more) or the unit is getting old, it's often more cost-effective to replace the entire disposal.

The Northfield, MA homeowners’ guide to garbage removal services

From average costs to expert advice, get all the answers you need to get your job done.