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Newton Fire and Flood Inc.

4.6

(68) Verified Reviews

Founded 2001 • With Angi since February 2012

Business Highlights

Minority Owned & OperatedMinority Owned & Operated
LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask
No License Required for Trade
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

1191 Washington St

Newton, MA 02465

Description

Newtown Fire and Flood specializes in being a one-stop shop for all water damage, fire damage, Mold testing and Mold remediation problems. After a flood or fire, they also do the repairs of your home to complete the job - making them a true one stop shop. Phil, the owner and operator, answers the phone and takes care of the problem with his team. Newtown Fire and Flood won't leave a job until you are completely satisfied and will work with you and your insurance company after the job to complete the process. We are a 24 hour emergency service company, so if you have an immediate problem and need some help in an emergency, please give us a call! We look forward to working with you! Serving all of New England with offices in Southshore, Northshore, and Wooster - as well as greater Boston. Additional DBA - Newton Fire and Flood Inc....

Verified Reviews

4.6

(68) Verified Reviews

Ratings Distribution

5

53

4

6

3

4

2

1

1

4

Rating Details

Price

4.4

Professionalism

4.6

Punctuality

4.6

Quality

4.6

Responsiveness

4.4

Read reviews by category

water damage restoration (60)mold removal (24)plumbers (3)sewer cleaning (2)basement waterproofing (6)concrete repair (1)
Showing 1-10 of 68 reviews
5.0

02/18/2021

The team at Newton Fire and Flood was absolutely amazing. They were professional, timely and very responsive. Phil, the boss there, is a pleasure to work with and truly understands customer service. He is fair and knows how to deal with the insurance companies.

Description of Work
water Damage and smoke clean up after small house fire

Category plumbing,water damage restoration,basement waterproofing,sewer cleaning,mold removal

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/19/2021

Service Provider Response

Thank you so much [Member Name Removed]. We really appreciate your feedback and we appreciate you as a customer.
5.0

02/18/2021

It was great they were quick to come out and made things so easy on me. Their guys worked all night to ensure that my place would be dry quickly. Can’t thank them enough ! Would definitely recommend to everyone !

Description of Work
Water damage repair

Category water damage restoration,mold removal

Cost $5,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/18/2021

5.0

02/18/2021

Went really well. Phil the owner came to my house quickly and got going on what needed to be done. Phil did all of the work with the insurance all I had to pay was deductible. Everything was as good as new after they left. I also learned his company does more than just fires and floods, they also do sewer back up clean up, hopefully that never happens but good to know there is a company that takes...

Description of Work
Water damage and mold

Category plumbing,water damage restoration,basement waterproofing,mold removal

Cost $50,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/18/2021

Service Provider Response

Thank you so much [Member Name Removed] it was great working with you. We really appreciate you.
5.0

04/04/2020

Newton Fire & Flood were amazing this winter when the water main coming into our basement burst and filled the basement with almost 3’ of water. I called them soon after the water department turned the main off from the road and they quickly responded and had a team at the house within 6 hours. They were incredibly professional, friendly, knowledgeable on the issue and respectful of our house & pr...

Description of Work
Clean-up from basement flood

Category water damage restoration

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/10/2019

5.0

01/29/2020

When my bathroom plumbing flooded into the kitchen ceiling below I was at a loss for how to prevent further water damage. Newton Fire and Flood set up their drying system and within 2 days the kitchen was fully dried out. I had no lasting damage after that. It was a big relief. They were quick and easy to deal with. Mission accomplished!

Description of Work
drying the walls in my kitchen

Category water damage restoration

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/28/2020

5.0

01/24/2020

They not only completed the job quickly, thoroughly and efficiently, their employees were sensitive to the anxiety I was feeling and calmed my nerves!

Description of Work
Clear my basement of water and dry it out

Category water damage restoration

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/24/2020

1.0

06/12/2018

Brutal to work with. The office is unresponsive, my requests went unanswered, and the manager James was unbelievably rude. They ignored my multiple requests for a quote to provide my insurance company. I didn't hear back for over 6 months so I assumed they worked it out with insurance directly. Out of the blue, the came at me threatening legal action if I didn't pay right away. Once they provided ...

Description of Work
Basement Remediation

Category water damage restoration

Services Performed? Yes

Work Completed On 06/12/2018

Service Provider Response

Sir it’s very disheartening to hear that you had a bad experience with our company. Many of our customers are very happy with our service. I looked into the situation and I see that you were never build any money for the service that your insurance company approved of all of our charges and paid us directly for those charges. The person that was working with you in the office was merely contacting...
5.0

04/26/2018

We had severe water damage in the kitchen area and basement below*. Our insurance agent had referred Newton Fire and Flood to us and Phil Straghalis (owner & president) was "one the scene" immediately to assess the damage and to lay out the process of mold remediation, demo, and subsequent reconstruction. The timeline was an optimistic 2 months (I say that in hindsight) but it turned into almost t...

Description of Work
Mold remediation / demo / reconstruction

Category remodeling,water damage restoration,mold removal

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/18/2016

5.0

06/08/2017

We didn't hire Newton Fire and Flood, but my interactions with them were very helpful. I appreciated the time they took to answer my questions and give me revised estimates.

Description of Work
I didn't end up getting the work done, but James was very helpful and patient. He responded to all of my questions in a timely and helpful fashion.

Category basement waterproofing

Work Completed On 06/08/2017

5.0

05/14/2017

The work was handled very professionally. Phil Straghalis (the company's president) came out immediately after my initial call, even though it relatively late in the evening, and took stock of the situation and issued his recommendations. Once we decided to move forward, Newton Fire and Flood was ready to show up the next day, where they carefully laid down resin paper over all the unaffected hard...

Description of Work
In the winter of 2015, my home like many others suffered from tremendous ice damming, which caused nearly every room in my house to suffer from leaks, wet walls, and wet insulation. Newton Fire and Flood took care of diagnosing, removing the affected walls and insulation, treating the wet areas with disinfecting spray, and drying the house out with air movers and dehumidifiers for four days.

Category water damage restoration

Cost $10,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/07/2015

Images

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Services Offered

Water and fire damage, mold testing, remediation & home repairs.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Discover, MasterCard, Visa, PayPal
Senior Discount
Emergency Service
Yes
Warranties
No