Get matched with top countertop and backsplash pros in Needham Heights, MA

"The initial build went reasonably well. We did find problems which they did come back and fix. I noticed a railing support that was cracked. I was told that I must of done it, that was that. The plugs that cover the screw holes in the stairs are falling out. I looked for some at Home Depot, but couldn't find the right color. I still had Chase's cell #, so I texted him and asked if he could send me some plugs, and I would do it myself. No response. Tried again the next day, still no response. I'm not surprised. Aging the build was decent, price was higher than most. Now that nearly 2 years have gone by, and customer service should be anticipated, nothing. Never again."

"Very easy to work with in terms of responsiveness. Reasonable pricing but the craftmanship itself is phenomenal. This is my second project with him and I will definitely be using him for any projects in my house moving forward. He is really good at what he does. By moving the laundry from the basement to the second floor was not easy because I didn't have a lot of space to do it and several people said that we can't do it but he's the only person who made it work and it's beautiful. It's perfect. It's exactly what I was looking for. His knowledge and his craftmanship is phenomenal."

"! EXCEPTIONAL ! Starting with great listening to the attention to details that I was most excited about, to Edian’s / Alexis superior preparation & commitment to on time start & completion, Edian’s professionalism yielded 2 huge projects that are an absolute joy to behold. Edian’s extraordinary attention to details is so far beyond my expectations, that he actually improved upon my architect / engineer’s structural design. I will admit that I expect much much more than most & Edian truly exceeded my standard of ‘triple redundancy’ when it comes to structural strength, safety & my ‘100 year goal’ for major ‘capital’ level projects. His work is so above and beyond, that several tradespeople have commented on the extraordinary level of workmanship! I have had the pleasure of working with Edian on 2 huge reconstructions of porches. For both, he scheduled well in advance and then he & crew showed up a few days early, completing these massive projects on time. Yes, you read that correctly, ON TIME. He & his crew have an exceptional ‘culture!’ They were here everyday, without exception, always cheerful & laser focused on their dedication to getting the job done according to Edian’s strict codes of on time progress. I wish I had space to say more! In short, I cannot wait until I have more work for Edian / Alexis!"

"Working with John and his team was an absolute pleasure. I truly can't speak highly enough of their professionalism and dedication. Kim’s communication about John and the rest of the team was also outstanding—clear, timely, and helpful throughout. John stood out for his flexibility and responsiveness, always ready to answer questions or consider suggestions. Fortunately, our project only encountered a few minor curveballs, all of which were handled smoothly and confidently. What impressed me most was John’s pride in his work. One day, he noticed a small detail that most wouldn’t have caught—but it bothered him enough to rebuild it until it was perfect. That kind of care and commitment is exactly what you want in someone working on your home."

"RC Works did our bathroom renovation. We are happy with the process and the beautiful results! Andrey, Mariano and the team are professional, kind and easy to work with. Andrey is a wonderful listener and communicator. He responded to us promptly, managed the project efficiently and transparently, and kept us updated on the work and timeline. Big praises also to Mariano and Neto, who did the carpentry work, glass shower installation, among other tasks. They went above and beyond to deliver high-quality work, arriving on site with bright smiles and hard-working attitudes. We are also happy with the other team members, who are friendly and competent: tile installer for beautiful tiling, plumbers, electrician, painters and cleaners. Overall, we would highly recommend RC works."

"We had a terrific experience. John was very helpful and responsive and we highly recommend using them."

"Went very well. On time, very professional. Very clean, finished the job on time and surprisingly under original budget."

"In 2021, I hired Eric to fix a water leak in my basement. I paid approximately $8000. Three months after the work was done, there was leaking again. He came over and told me that this was a different leak. After I saved up enough money, I was referred to an expert in basement leaks/foundations. He came over and completed the work. When he was doing the work, he proactively asked me who did the work previously. He said he was clearly not done by someone with knowledge of foundations. I have tried to resolve with Eric. At a minimum, I deserve a refund"

"Pedro and his team were excellent. They were professional and timely, hard-working and meticulous, and trustworthy. Best of all (at least for me), is that Pedro is VERY responsive and his team is assigned to get your job done and done correctly. They show up on time every day, and were willing to work late into the evening to hit the project milestones. Pedro was 100% clear about the costs, and he made sure I fully understood the areas where the costs were not known or where the costs could possibly change. For example, he said, "If you open up this wall, I'm not sure what we are going to find." I told him to proceed and his team opened up that wall and found that the previous contractor had installed literally zero insulation. Pedro met with me, reviewed what his team had found, went over all of our options, gave me his recommendation, and only proceeded when I completely approved the additional work that would be done and the additional cost entailed. Pedro is a true partner and his team does great work. I cannot recommend them enough. My wife and I have already booked them for another job renovating a first floor porch and creating a roof over the open-air second floor porch."

"Project was completed in a timely fashion at the agreed upon price."