Get matched with top retaining wall installation pros in Mission Hill, MA

"They were amazing, respectful, caring came each day, left in evening with property clean. Cared about my being pleased with work done. I would hire or refer them to my family and friends. They are wonderful people and workers. I wish them the best."

"I’m very impressed while working with the SRS Contruction & Landscape team. They showed up right away to assess my needs, listened carefully to my ideas, and offered helpful suggestions. Throughout the process, the team was friendly, flexible, and ready to accommodate my requests. To top it off, their pricing was more competitive than any other contractor I contacted. I highly recommend SRS Construction & Landscape for this smooth, professional and pleasant experience."

"No complaints on anything. I continue to use this company for spring/fall prep and updates to my system"

"The installation crew was very professional, hard working, and completed a beautiful job in 3 days. We are incredibly happy with the overall outcome. However, my issue lies with the business team and their lack of communication and negligence of customer requests. In my email discussing the project details, I said I wanted "the privacy with scalloped picket top in white with gothic caps." I also said that I didn't see latch options for gates, but that I wanted handles. I received the quote quickly after, and didn't catch that the picket top was not included in the quote. I didn't see handles either, but was informed it came with the gates so I didn't question. We spoke with our neighbors and all but one were ok with installation. He refused to allow us to remove his rusted and broken fence, which meant we lost a few feet of our property as we had to move in front of the tree line that bordered his fence on our side. This also meant the installation cost would decrease because they were now only removing one less section of fence (it was confirmed this would be the case if a neighbor refused during the quote process). They confirmed the installation date quickly, but I asked for the updated quote several times over the next week and a half. There were sometimes days between replies and all I got was a few, we'll send it shortly's, and an email confirmation after my fourth request that the cost would be $150 less. Installation went smoothly, until I saw that flat caps were installed instead of the gothic caps I requested. I checked my quote and saw that gothic was listed, and that's when I noticed that the picket top I requested in my details email was missing from the quote. I asked the installation crew and they informed me there was no picket top and that they were told flat caps were needed. I then noticed that there were no handles on the gates. At this point I was fed up with the office because of the horrible communication from them I'd already experienced, and called the quote guy. He picked up right away and informed me that handles were not included (which is not was I was told, nor did he bother to mention when I specifically requested them in my original email). He said that they could, however, put them on without issue and that he would personally inspect in the morning at 9. The next day he showed an hour and a half late for our appointment (for an emergency I was told, but it's yet another point where there wasn't any communication informing me of that until I called him). Upon our discussion, he said someone would come by Thursday to add the missing handles and to fix a post placement. I informed him I was happy with the look of the fence and that we could keep the caps and the scalloped only with no picket, but the point was that what I originally requested was ignored. Imagine if I'd been a customer who wasn't happier with what was installed vs. what I'd chosen? It would have been an absolute nightmare to fix, especially with the communication issues I'd already been having. He played if off that it was fate that this particular fence happened to be in stock because now they were several weeks out for other fence styles. Not the point, but I let it go. Thursday came and I received no confirmation as to a time someone would come. I called the twice, then finally got a response saying someone would come at noon. Noon came, then an hour and a half later I called to get an update. No response. I called a few more times over the next few hours (I did leave a voicemail as well). Still no response. After 5 hours I sent an email stating I would escalate the situation if the lack of communication continued, and that I STILL hadn't received a document with the new pricing. Within a few minutes someone responded that they'd be there at 6:30 and hoped I understood that the rain is what held them up. I understood how the rain could delay the installation crew, but do not understand how the rain excuses the people at the office who are indoors. They could have provided an updated ETA, but didn't until I threatened escalation. Because of their quick response after I'd done that, this tells me that they'd been seeing my calls and just ignoring them. The crew came at 6:30 and added the handles and fixed the post. I inspected and thanked the crew and the job was completed. Again, this review has NOTHING to do with the installation crew and the work they did. We've gotten so many compliments from neighbors on it and we love it. It has everything to do with the unprofessionalism of the office staff. So if you hire, be prepared for that."

"They showed up when they said they would and while explaining exactly what needed doing, wasted no time successfully completing what proved to be a complex project. These guys are genuine Pros."

"I called on Friday morning and Junior came out to give me a quote that afternoon. I needed the work done asap and they were able to start the following Monday. They were all friendly, efficient, and professional, and now my basement walls look great! I would definitely use them again."

"Very responsive, arrived day after phone call to review the job and discuss scope of work. We had to repair a large area in our cobblestone off-street parking space after a tree had been removed and the stump ground. Did a beautiful job re-laying cobblestones, and cleaning up perimeter areas and boundaries with flower beds. Crew of 3 worked hard for a day and a half. Very flexible as our ideas about certain details of the job developed as the work went on."

"Communication of what we needed was great, team that fixed my brick steps were on time, courteous, performed a great job, and the cleanup was immaculate."

"The crew did a wonderful job! Everything that Roberto and I discussed that needed to be done was accomplished with expertise. I thought the crew were also very nice."

"Leisha and the team at Garden’s by the Yard helped me address some very difficult landscaping issues. Our lot borders conservation land and is slopped and extremely rocky. In addition, it is not accessible to heavy machinery. We experienced significant drainage and erosion issues. The team put in two French drains to help with erosion and Leisha developed a planting plan that leaned toward natives, would provide multiple season colors, aid in water control and would thrive in our complex soil conditions. They also installed an irrigation system to help set us up for success. The team has returned multiple times to check on the plantings and provide additional upkeep and guidance The yard turned out beautiful and I am extremely pleased. Leisha and her team were knowledgeable and easy to work with. The crews were hard-working and extremely respectful of our property."