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  • Verified reviews icon21
    Verified pool and spa services reviews

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Avatar for Gibraltar Pools & Spas

Gibraltar Pools & Spas

435 Boston Street
5.00(
8
)
Approved Pro

Gibraltar Pools & Spas

435 Boston Street
5.00(
8
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
40 local quotes requested

Welcome to Gibraltar Pools & Spas. If you live in New England or Eastern New York, you have probably seen a Gibraltar Pool. From the Long Island Sound to Mt. Katahdin, from the Adirondacks to Cape Cod, chances are, there is a Gibraltar Pool in your neighborhood. Our years of experience, and our family-owned leadership in the New England swimming pool industry, are the key reasons for you to own a Gibraltar Pool. We feel you must buy from someone you are willing to be "married" to for a long time. We make a good lifelong partner.What we need prospective pool buyers to know is: WE ONLY INSTALL POOLS PURCHASED FROM GIBRALTAR POOLS WE DO NOT INSTALL OTHER TYPES OF POOLS. OUR POOL IS A RECTANGULAR ONGROUND POOL. WE DO NOT SELL ROUND OR OVAL ?TIN CAN? STYLE POOLS.

"I have had the best experience with Gibraltar, and I cannot say enough about the people who work there and the product itself; we love our pool!! Itâ s given us a lot of joy this summer with friends and family. But foremost for my review is the people who I have interacted with since we purchased the pool in the summer of 2020- they are awesome. Really the best. I have not seen customer service like this at another company in a long time. We put in our new pool last November for a deeply meaningful reason for our family and I ended up talking with the CEO and shared with him the reason. He was so awesome and wrote me such a sincere, kind, and genuine note. From the CEO to the college kid on the floor and everyone in between- I have been so impressed with their patience, knowledge, friendliness, and professionalism. Iâ m so appreciative to Peter, Ellen, Grace, Ana, Jason, Keith, Jim, Ryan, Wayne and Jim. They have all been so incredibly awesome to deal with, and I feel like I am working more with a family than a huge company. Itâ s amazing they employee so many people who are each individually so helpful. You can tell the owners really care about how their store is represented and that they care about the quality of their work. We (like several other families) decided to build our pool during quarantine in 2020. There were delays that no one could have foreseen because the supplies were impossible to get for months- but that was no oneâ s fault, no one could have guessed we would be in a pandemic, and that the demand for pools would go up so much. So, even though there were delays, we understood, and Gibraltar did everything the could to get our pool built as quickly as possible and to make sure it was open for the summer season of 2021- and it was. I was sad to see reviews that said they took too long- I honestly just donâ t think it was fair. Who could have foreseen the impacts of a pandemic? So, for us, the delays were what they were, and we appreciated that they did all they could, with what they had to work with, and kept up updated along the way. I would highly recommend Gibraltar to anyone who wanted to put in an awesome above ground pool and have superior customer service."

Elizabeth G on August 2021

Welcome to Gibraltar Pools & Spas. If you live in New England or Eastern New York, you have probably seen a Gibraltar Pool. From the Long Island Sound to Mt. Katahdin, from the Adirondacks to Cape Cod, chances are, there is a Gibraltar Pool in your neighborhood. Our years of experience, and our family-owned leadership in the New England swimming pool industry, are the key reasons for you to own a Gibraltar Pool. We feel you must buy from someone you are willing to be "married" to for a long time. We make a good lifelong partner.What we need prospective pool buyers to know is: WE ONLY INSTALL POOLS PURCHASED FROM GIBRALTAR POOLS WE DO NOT INSTALL OTHER TYPES OF POOLS. OUR POOL IS A RECTANGULAR ONGROUND POOL. WE DO NOT SELL ROUND OR OVAL ?TIN CAN? STYLE POOLS.

"I have had the best experience with Gibraltar, and I cannot say enough about the people who work there and the product itself; we love our pool!! Itâ s given us a lot of joy this summer with friends and family. But foremost for my review is the people who I have interacted with since we purchased the pool in the summer of 2020- they are awesome. Really the best. I have not seen customer service like this at another company in a long time. We put in our new pool last November for a deeply meaningful reason for our family and I ended up talking with the CEO and shared with him the reason. He was so awesome and wrote me such a sincere, kind, and genuine note. From the CEO to the college kid on the floor and everyone in between- I have been so impressed with their patience, knowledge, friendliness, and professionalism. Iâ m so appreciative to Peter, Ellen, Grace, Ana, Jason, Keith, Jim, Ryan, Wayne and Jim. They have all been so incredibly awesome to deal with, and I feel like I am working more with a family than a huge company. Itâ s amazing they employee so many people who are each individually so helpful. You can tell the owners really care about how their store is represented and that they care about the quality of their work. We (like several other families) decided to build our pool during quarantine in 2020. There were delays that no one could have foreseen because the supplies were impossible to get for months- but that was no oneâ s fault, no one could have guessed we would be in a pandemic, and that the demand for pools would go up so much. So, even though there were delays, we understood, and Gibraltar did everything the could to get our pool built as quickly as possible and to make sure it was open for the summer season of 2021- and it was. I was sad to see reviews that said they took too long- I honestly just donâ t think it was fair. Who could have foreseen the impacts of a pandemic? So, for us, the delays were what they were, and we appreciated that they did all they could, with what they had to work with, and kept up updated along the way. I would highly recommend Gibraltar to anyone who wanted to put in an awesome above ground pool and have superior customer service."

Elizabeth G on August 2021


Avatar for NE Poolworks

NE Poolworks

54 Hayden Rd
4.00(
4
)
Approved Pro

NE Poolworks

54 Hayden Rd
4.00(
4
)
Approved Pro
Customers say: Quick response
2 years of experience
Free onsite estimate

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Not easy to communicate with. Always sense they are doing the least work possible. Don?t feel respected as a customer. Very unprofessional. Looking elsewhere for next season! Good riddance."

Disappointed C on October 2025

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Not easy to communicate with. Always sense they are doing the least work possible. Don?t feel respected as a customer. Very unprofessional. Looking elsewhere for next season! Good riddance."

Disappointed C on October 2025





Mscisz Plumbing & Heating

36 Preston St
No reviews yet

Mscisz Plumbing & Heating

36 Preston St
No reviews yet

24/7 emergency service. Highly qualified plumbing company at an affordable rate. Residential, commercial, new construction, service, HEATING. Licensed and insured. Mention our ad and receive 15% off your first scheduled service. FREE ESTIMATES!!!

24/7 emergency service. Highly qualified plumbing company at an affordable rate. Residential, commercial, new construction, service, HEATING. Licensed and insured. Mention our ad and receive 15% off your first scheduled service. FREE ESTIMATES!!!


Berube and sons pool, plow and spa

1059 Hayward St
No reviews yet

Berube and sons pool, plow and spa

1059 Hayward St
No reviews yet

The same face every time to help build a relationship and know what to expect every time! We don't have a big store and a lot of over head to pay for so in return to you the customer we are able to offer great rates that beat the competitor and our garentee is your satisfaction!

The same face every time to help build a relationship and know what to expect every time! We don't have a big store and a lot of over head to pay for so in return to you the customer we are able to offer great rates that beat the competitor and our garentee is your satisfaction!



"Tile came out excellent. Getting in touch with the company and having them finally show up to finish the job was extremely difficult. The day they were there to prep it for re-plastering, it was the Saturday of Memorial Day weekend. The workers were in the deep end of the pool (water was removed) drinking beer while they were working. Unacceptable."

Sharon F on June 2019

fix and repair gunite pools

"Tile came out excellent. Getting in touch with the company and having them finally show up to finish the job was extremely difficult. The day they were there to prep it for re-plastering, it was the Saturday of Memorial Day weekend. The workers were in the deep end of the pool (water was removed) drinking beer while they were working. Unacceptable."

Sharon F on June 2019


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Pool and Spa Servicing questions, answered by experts

Algae-related green hot tub water is generally safe to use, as algae aren't usually harmful to your health. However, if the conditions in the hot tub are hospitable to algae growth, they may also be hospitable to the growth of other types of microorganisms, including Pseudomonas aeruginosa, bacteria that can cause hot tub rash, or Legionella bacteria, which can cause respiratory illness.

Shocking your hot tub means adding extra chemicals to the water. Most spa experts recommend doing this once a week for proper hot tub maintenance, but you can do it more if needed. Shocking has multiple benefits, including preventing the water from becoming murky and it’s essential in removing harmful bacteria from the water.

You can and should use a hose to fill a hot tub. There shouldn’t be anything special about the hose other than it shouldn’t be damaged. Kinks or leaks could slow down the filling process. Attach the hose to the nearest spigot and get the water flowing.

It’s easy to keep your hot tub clean and safe for all to enjoy by following a few simple tips:

  • Make sure anyone who uses the hot tub rinses themselves and their swimsuits off, perhaps in an outdoor shower near the hot tub. 

  • Don’t add anything to your hot tub’s water. Bath oils and bubble bath liquids might seem like a fun addition to your hot tub experience, but these substances will turn the water in your tub foamy and its surfaces hard to clean. 

  • Restrict eating in the tub to light snacks that you can easily clean out if there’s any spillage. Crumbs from crackers and chips can be difficult to pick up. 

  • Make it a no-pet zone. Pet fur and dander can pose a cleaning issue, but it’s also not a great idea for your pet’s health and safety. 

Most newer hot tubs are not expensive to maintain. Hot tub maintenance costs about $500 to $1,000 per year. You can DIY, but a pro can clean and treat your hot tub with chemicals and save you time. The biggest hot tub expenses are heating and repairs, but you can preserve your investment with regular maintenance.

The Merrimac, MA homeowners’ guide to pool and spa services

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