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"Adding to the above review: NEGATIVE STARS 1. The Daikon' ductless mini-split' unit, sold to me by Brian Enders and installed by H.L. Bowman Incorporated, unleashed a deluge that not only saturated the hardwood floor in my dining room but also flowed onto bookshelves and drawers in the room below, drenching 25 family photo albums. 2. The water pooled atop and between each section of my quarter-sawn oak Stickley barrister bookcase. 3. The water seeped inside each section of the bookcase. 4. The water ran onto particularly important and expensive books, framed photographs, as well as four small wooden boxes containing four of my dog's cremains. 5. In past years, water from a second-floor unit emitted sufficient water to cause a 12' by 5' section of the upstairs floor to crash through to the main floor. All furniture and items in that 12' by 5' section were so water-damaged that they had to be discarded. Water ran behind the plaster and into the wiring contained within the plaster walls. I had to make an insurance claim to have that water damage repaired. 6. In past years, water from a basement unit emitted sufficient water to cause an entire wall of built-in cabinetry to be destroyed and have to be replaced. I had to make an insurance claim to have that water damage repaired. 7. In past years, four of the six "ductless mini-split" units have simply not worked. They do not cool. They do not heat. They hang on the wall and blink. 8. Throughout these years of destruction, distress, and financial duress caused by the six 'ductless mini-splits,' Brian Enders has consistently refused to rectify the problem. 9. The FIRST REASON Brian Enders uses to refuse to rectify the problem: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit, Brian Enders offered substandard assistance. He sent a contractor to my home to spackle over water-damaged plaster, thus sealing water inside the walls. When I saw the inferior repairs Enders offered, I stated that I was going to call my lawyer. Enders said that because I had threatened legal action, his company would no longer serve me. 10. The SECOND REASON Brian Enders gives for refusing to rectify the problems: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit and Brian Enders offered substandard assistance, I wrote bad reviews of Brian Enders and his company "all over the internet." (Enders words.) Yes. I did, indeed, write bad reviews of Brian Enders and his company, H. L. Bowman, Incorporated, "all over the internet" and will continue to do so until Brian Enders and his company, H. L. Bowman, Incorporated, make the six Daikon "mini-split" units they installed in my home work properly. 11. Because Brian Enders and his company, refuse to help me, I have paid five other companies, & one private contractor, to come to my home to diagnose and repair the six Daikon "ductless mini-split" units. Each one has been unable to do so. Each one says that there is something so faulty about these units &/or the installation of these units that it is impossible to determine what is actually wrong with them. 12. On Saturday, June 22, 2024, I tried to set up a service call with H.L Bowman, Incorporated, using a form on their website. 13. On Saturday, June 22, 2024, I received a text from H.L. Bowman confirming an appointment for Monday, June 24, 2024, with a note relating that on the day of the service, I would receive a call 30 minutes before the technician arrived. 14. On Monday, June 24, 2024, I instead received a phone call from H.L. Bowman informing me that they are too busy serving their VIP customers to send a technician out to serve me. Today is Tuesday, June 24, 2025. H.L. Bowman has still not rectified their financial and material injury to me."

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

"Extremely happy with work completed. They came in went right to work, cleaned up and came in under estimate. They were professional and explained the work they did. Will definitely use them for future work."

"My grandson flushed his little yellow bus down the toilet Friday afternoon. I called several plumbers in the area. By late Saturday afternoon I had only 1 returned call saying they could come out Monday morning. A friend suggested I call Gentille Plumbing and Heating. I called them and they said they could come early Sunday morning. Ryan arrived promptly as promise and quickly determine how to approach the issue and retrieved the little yellow bus. Cleanup was quick and pricing fair. Ryan was professional , friendly and was on his way within 45 minutes of arrival. Thank You Gentille Plumbing and Heating"

"Ryan was very prompt. He took the extra step of checking with our town water supplier when another contractor told us our town water would be damaging to a tankless water heater. He also adjusted his estimate when we received a lower quote for part of the work we needed done. Thank you, Ryan!"

"I just had Blue Bear Plumbing replace my 33-year-old boiler. They were AMAZING from the second I called call in!!! Angi was super friendly and helpful and got me scheduled same day. Which was awesome because I had no heat, and more importantly no hot water!!!!! Kyle a project manager was out that afternoon to take a look at my boiler and help me decide on the perfect replacement for me, which ended up being a Bosch “combo” boiler. He was patient, knowledgeable, and made the whole process easy to understand. He even found that my boiler was way too small for my house, which is why my living room never got up to temperature!!! It even looks so cool in my basement, especially compared to that big old metal box that used to be down there, I actually love it! I already recommend Blue Bear Plumbing to my neighbor for their AC project. They made my whole experience the best from start to finish!!!!"

"It went very well. And he was very professional"